Danish Speaking Digital Store Consultant

<p>Patrique Mercier Recruitment FR is a distinguished recruitment agency in Greece, dedicated to matching talented professionals with leading companies across a variety of sectors. We are excited to announce an opening for a Danish Speaking Digital Store Consultant to join our dynamic team. In this pivotal role, you will engage with Danish-speaking customers, assisting them with expert advice and support throughout their digital shopping experiences. Your contributions will be vital in ensuring high levels of customer satisfaction and successful online interactions.</p><br><h3>Responsibilities</h3><ul> <li>Provide exceptional support to Danish-speaking customers, addressing their inquiries and delivering expert advice on digital store offerings.</li> <li>Develop an in-depth knowledge of products and services to effectively meet customer needs.</li> <li>Conduct customer training on navigating and utilizing the digital store platforms.</li> <li>Collaborate with marketing and sales teams to devise strategies that enhance customer engagement.</li> <li>Collect and analyze customer feedback to identify opportunities for improving the digital shopping experience.</li> <li>Stay updated on the latest trends in e-commerce and digital retail to provide informed recommendations.</li> <li>Promptly resolve customer issues or complaints related to their digital store experience.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service, sales, or consulting, preferably within e-commerce or digital retail.</li> <li>Strong understanding of digital platforms and tools utilized in online retail.</li> <li>Excellent communication and interpersonal skills, focusing on a customer-centric approach.</li> <li>Self-motivated and able to work effectively in a fast-paced, remote working environment.</li> <li>Familiarity with CRM systems and proficiency in Microsoft Office suite.</li> <li>Demonstrated problem-solving skills with a proactive approach to addressing customer needs.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>