Campus IT Specialist
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<div></div><div><div><p><b><span>We wear your colors!</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><b>Campus IT Specialist</b></p></div><div><p><span> </span></p></div><div><p><b><span>About the role</span></b><span> </span></p><p><span><span>We are seeking an IT Specialist to support the technology needs of our client, Eureka College. This role requires a broad range of technical skills including system administration, back in support and end user </span><span>assistance</span><span>. The Campus IT Specialist will handle ticket</span><span>s, work on small </span><span>projects</span><span> and help to ensure that campus faculty, staff and students are supported.</span></span><i> </i> <span> </span></p></div><div><p></p></div><div><p><span><span>W</span><span>e are One Team</span><span> </span><span>and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>You’ll</span><span> be a full-time worker on the campus of Eureka College, in Eureka, IL.</span></b></p></div><div><p><span> </span></p></div><div><p><b><span>What </span><span>you’ll</span><span> be doing</span><span>:</span></b><span> </span></p></div><div><p><span> </span></p><div><ul><li><p><span><span>Handle a broad range of IT tasks, including supporting networks, system administration, and advanced technical support.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provides both end-user support and backend system support, ensuring the overall IT infrastructure is running smoothly.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Include creating and implementing IT policies.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>May be involved in IT projects, such as system upgrades, network expansions, and technology integration.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Install and configure software and hardware</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor system and network performance</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Perform troubleshooting, </span><span>repairs</span><span> and data restoration</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Performance maintenance activities (</span><span>e.g.</span><span> backups)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain licenses and upgrade schedules</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Willingness to learn new software and show others what you have learned</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>You’ll</span><span> be working with many </span><span>different types</span><span> of educational software. (</span><span>Jenzebar</span><span>, Canvas, </span><span>etc</span><span>).</span></span><span> </span></p></li></ul></div></div></div><div><p></p><p><b><span>Technical Environment:</span></b><span> </span></p></div><div><div><ul><li><p><span><span>Operating systems</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Microsoft Office Suite</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Microsoft 365 e-mail and collaboration tools</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Device management</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Software installation, configuration, and patching</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>System monitoring</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Technical documentation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>User account management</span></span><span> </span></p></li></ul></div><div><p></p><p><b><span>You’ll</span><span> love this job if this describes you:</span></b><span> </span></p></div><div><p></p><p><b><span>Action Orientation. </span></b><span><span>Deeply engrained self-motivation. </span><span>You’re</span><span> motivated to get work done. That means that you love efficiency and are driven to complete a project. Your work directly </span><span>impacts</span><span> others being able to do theirs.</span></span><span> </span></p></div><div><p></p><p><b><span>Technical Learning. </span></b><span><span>Picks up on</span><span> technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.</span></span><span> </span></p></div><div><p></p><p><b><span>Clear Communication Skills. </span></b><span><span>Your written and verbal communications are friendly, to the point, and professional. You have a natural, but realistic tone to your communication style, and </span><span>you’re</span><span> not afraid of tough conversations.</span></span><span> </span></p></div><div><p></p><p><b><span>Service to others/customers. </span></b><span><span>Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates. Deliver on service commitments, meet established or agreed upon deadlines, and </span><span>maintain</span><span> supportive</span></span><span> </span></p></div><div><p><span><span>relationships with customers.</span></span><span> </span></p></div><div><p></p><p><b><span>Taking initiative. </span></b><span><span>Respond quickly and appropriately to </span><span>requests</span><span> that come to you from internal and external customers. Assume </span><span>you’re</span><span> </span><span>wholly responsible</span><span> for </span><span>owning</span><span> an issue to its conclusion (including solving the problem or escalating it </span><span>in a timely manner</span><span>).</span></span><span> </span></p></div><div><p></p><p><b><span>Important considerations you should review:</span></b><span> </span></p></div><div><p></p><p><b><span>Physical requirements. </span></b><span><span>You’ll</span><span> use your hands to type, use power tools. </span><span>You’ll</span><span> stand, walk, reach with arms and hands, you may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. </span><span>You’ll</span><span> need to lift 25 lbs.</span></span><span> </span></p></div><div><p></p><p><b><span>Criminal Background. </span></b><span><span>We take the safety of our team and our customers very seriously. You must pass a</span></span><span> </span></p></div><div><p><span><span>criminal background check to work on any of our customer’s properties.</span></span><span> </span></p></div><div><p></p><p><b><span>Onsite Work. </span></b><span><span>This is an onsite position with our client Eureka College. You will be reporting to </span><span>an</span><span> IT Manager.</span></span><span> </span></p><p></p><p><b><span>What </span><span>you’ll</span><span> bring: </span></b></p><div><ul><li><p><span><span>Proven experience as a help desk technician or other customer support role</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tech savvy with working knowledge of office automation products and remote control</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Good understanding of computer systems, mobile </span><span>devices</span><span> and other tech products</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to diagnose and resolve basic technical issues</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent communication skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Customer-oriented and cool-tempered</span></span><span> </span></p></li></ul></div></div></div><div><p><span> </span></p><div><div><p><b><span>We also offer:</span></b><span> </span></p></div><div><ul><li><p><span><span>Salary: $23-$29 per hour.</span> </span></p></li></ul></div><div><ul><li><p><span><span>Competitive benefit packages</span> </span></p></li></ul><div><ul><li><p><span><span>Thousands of LinkedIn Learning courses</span> </span></p></li></ul></div><div><ul><li><p><span><span>Flexible working opportunities</span></span></p></li></ul></div><div><ul><li><p>Maternity and Paternity leave</p></li></ul></div><div><div><ul><li><p>Peer recognition program</p></li></ul></div><div><ul><li><p>Career development programs</p></li></ul></div></div><p></p></div><div><p><b><span>Ready to apply?</span></b><span> </span></p></div></div><div><p><span> </span></p></div><div><p><span><span>Are you ready to create an impact that will last for generations? Join us at </span><span>Boldyn</span><span> Networks today. Hit apply and follow the instructions to get started. </span></span><span> </span></p></div><div><p><b><span> </span></b><span> </span></p></div><div><p><span><span>Diversity </span><span>recognizes</span><span> the ways we differ. Our backgrounds, perspectives and experiences</span><span> are</span><span> w</span><span>hat </span><span>make</span><span> us unique. And </span><span>it’s</span><span> important to us, </span><span>to</span><span> our future. To build a workforce that’s representative of the societies we serve. So that we can listen, </span><span>learn,</span><span> and understand how to solve our customers’ problems in the smartest ways possible.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.</span></span><span> </span></p></div></div>