Amazon Fresh Grocery Associate - Morton Grove, IL

About the position

As an Amazon Fresh Grocery Associate, you will play a crucial role in delivering an extraordinary grocery shopping experience for our customers. This position requires individuals who are passionate about customer service, eager to learn continuously, and comfortable working in a fast-paced environment. Your daily tasks will vary based on the needs of the store, and you will be expected to engage with customers, provide product knowledge, and assist in various operational tasks. Your responsibilities will include greeting customers and engaging in friendly conversations to understand their shopping needs. You will offer product recommendations and provide information to help customers make informed decisions. Additionally, you will operate the cash register to ring up customer transactions and assist customers in self-service checkout lanes. Processing returns for in-store and Amazon.com purchases will also be part of your duties. In the role, you will prepare fresh food items such as cold salads, pizzas, rotisserie chickens, and sandwiches, ensuring that the food quality meets Amazon's standards. Maintaining store presentation is essential, which includes stocking shelves, setting up merchandise displays, and keeping the sales floor clean. You will also be responsible for inventory management, which involves unloading product deliveries and organizing the stockroom. Lastly, you will pick items to fulfill customer grocery orders for pickup and delivery, ensuring that customers receive their orders accurately and on time.

Responsibilities

• Greet customers and engage in friendly conversations to understand their shopping needs.
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• Offer product recommendations and provide information to help customers make product-related decisions.
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• Use cash register to ring up customer transactions and assist customers in self-service checkout lanes.
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• Receive and process in-store and Amazon.com returns.
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• Prepare fresh food items such as cold salads, pizzas, rotisserie chickens, and sandwiches.
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• Stock shelves and produce, set up merchandise displays, and maintain a clean sales floor.
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• Unload product deliveries and organize stockroom.
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• Pick items to fulfill customer grocery orders for pickup and delivery.

Requirements

• Must be at least 18 years of age.
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• Ability to understand and perform your duties safely in English.
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• Must have a high school or equivalent diploma.

Nice-to-haves

• 1+ year of customer service experience.

Benefits

• Healthcare (medical, dental, vision, prescription drugs)
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• Financial benefits including 401(k) and life insurance
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• Wage paid weekly with access to receive up to 75% of your pay at any time
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• Paid time off (PTO)
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• Employee discounts
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• Employee Assistance Program and resources to support health & well-being
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• On-the-job training and skills development
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• Tuition assistance to help you meet your educational goals
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• Access to employee affinity groups including Asians at Amazon, Black Employee Network, Families at Amazon, Glamazon, Latinos at Amazon, Warriors at Amazon, Women at Amazon, and more.