Express Employment International is hiring: Technical Writer III in Concord

Join to apply for the Technical Writer III role at Express Employment International6 days ago Be among the first 25 applicantsJoin to apply for the Technical Writer III role at Express Employment InternationalGet AI-powered advice on this job and more exclusive features.A Technical Writer III is needed to support documentation efforts related to business process changes stemming from technology modernization initiatives. This position is responsible for developing detailed worker procedures, updating instructional manuals, and creating informational brochures using plain language to ensure clarity and accessibility.QualificationsThe ideal candidate will have extensive experience writing technical policies and procedures and translating complex information into plain language—ideally within the insurance or employee benefits administration sector. Strong collaboration skills, independent time management, and sound judgment are essential. Additional qualifications include:Ability to develop text and visual representations for large volumes of complex procedures in line with organizational standards.Experience writing user-friendly content tailored to specific audience needs.Ability to maintain and update technical documentation.Skilled in creating content to educate users with varying levels of subject matter knowledge.Experience organizing and curating information into usable reference materials.Capable of evaluating existing documentation and identifying areas for improvement.What We’re Looking ForA professional with at least five years of experience in insurance, employee benefits administration, or a related field. This role involves collaborating with subject matter experts to gather information, reviewing screens, process flows, and data flows in multiple systems, and independently developing high-quality instructional content, such as manuals and brochures, written in plain language.Required SkillsBachelor’s degree or equivalent experience in a related field5+ years of experience as a technical writer creating documentation and procedural materials for varied audiencesPreferred SkillsStrong written and verbal communication skills with excellent attention to detailAbility to manage multiple projects and prioritize effectivelySelf-motivated and able to work independently with minimal supervisionAbility to quickly understand complex topics and present them clearly using text, visuals, and diagramsExperience reviewing and editing content created by others and working within cross-functional teamsSubmission RequirementPlease include at least one writing sample (up to a maximum of three samples) with your application.#ARMOSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Public Relations, and Writing/EditingIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Express Employment International by 2xSign in to set job alerts for “Technical Writer” roles.Experienced Resume Writer - (part-time) work from home – U.S.-based Remote - PipelineSt Louis, MO $63,093.33-$85,626.66 1 month agoSt Louis, MO $81,120.00-$117,173.33 1 month agoAssociate Creative Director, CopywritingSt Louis, MO $70,000.00-$70,000.00 1 week agoService Writer - Fleet Management DivisionWeb Content & Standards Editor - GEOINT Support (TS/SCI)Technical Writer / Interface Specialist (BSSS-L3) NGA - St LouisTechnical Document Writer bringing clarity to innovationGrant Writing and Editing Manager - School of Public HealthSenior Knowledge Manager/Technical Writer (ENG)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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