Agentic Systems Designer (Builder)Job Level: Senior EngineerJob Location: RemoteTravel Expectations: NoneJob Classification: [Full-Time, Temporary (W2T), Contractor (1099)]    Join Centric Consulting – A Culture You’ll LoveAt Centric Consulting, we've cultivated a unique approach to business.  Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.   In this role, you will: <ul><li>Decompose complex business workflows into clear, step-by-step natural language instructions</li><li>Design instruction hierarchies and rule systems that agents can follow consistently</li><li>Create reusable instruction patterns and templates that can be composed across different problem domains</li><li>Work with subject matter experts to understand business processes, then craft agent instructions that capture that expertise</li><li>Test and refine agent behaviors through iterative instruction design</li><li>Build progressive disclosure systems that reveal complexity only when needed</li><li>Document effective instruction patterns and anti-patterns for the broader team  </li></ul> Who You Are: Must Have: •    Strong technical writing experience, particularly for developer audiences •    Experience creating detailed process documentation, SOPs, or similar structured content •    Some programming exposure (you need to read code and understand basic logic flows) •    Experience with API documentation, developer tools, or similar technical products •    Proven track record of learning complex technical concepts quickly  Highly Valuable: •    Background in business process analysis or workflow optimization •    Experience with decision trees, flowcharts, or similar process modeling •    Familiarity with any LLM tools (ChatGPT, Claude, etc.) for work tasks •    Quality assurance or testing experience  Bonus Points: •    Experience with prompt engineering or AI tool usage •    Background in training development or instructional design •    Knowledge of specific business domains (finance, healthcare, etc.)  Cultural Fit: •    Self-directed learner: You'll be figuring out new instruction patterns constantly •    Detail-oriented: Small changes in wording can create big differences in agent behavior •    Systems thinker: You see how individual instructions fit together in larger workflows •    Comfortable with ambiguity: Best practices are still being discovered •    Collaborative: You'll work closely with technical teams and business experts •    Curious about AI: You don't need to be an expert, but you should be genuinely interested in how agents interpret and follow instructions Total Rewards:  We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.      <ul><li style="line-height: 18.0px;margin-bottom: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding: 0.0px;">Remote and Hybrid Work</li><li style="line-height: 18.0px;margin-bottom: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding: 0.0px;">Time Off When You Need It</li><li style="line-height: 18.0px;margin-bottom: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding: 0.0px;">Benefits That Flex</li><li style="line-height: 18.0px;margin-bottom: 0.0px;margin-right: 0.0px;margin-top: 0.0px;padding: 0.0px;">Professional Development  </li></ul>While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more.  Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.  Discover more about our benefits by exploring additional details here <a style="color: rgb(0,135,204);margin: 0.0px;padding: 0.0px;text-decoration: none;" href="https://benefitsatcentric.com/#xd_co_f=ZmYwYmJhNDUtYzhhNi00MWVmLTkzYzctNTYwMjIwZDE0ZTU1~">benefits</a>.   Who We Are: Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses.  Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.   Our purpose at Centric Consulting is to bring <a href="https://centricconsulting.com/blog/fall15-enews-stlouis-creating-a-culture-of-unmatched-experiences/#xd_co_f=ZmYwYmJhNDUtYzhhNi00MWVmLTkzYzctNTYwMjIwZDE0ZTU1~">unmatched experiences</a> to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.   What Makes Centric a Great Place to Work? We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting <a href="https://centricconsulting.com/about-us/diversity-and-inclusion/">diversity, equity, and inclusion</a>, from our business practice to how we show up for employees and communities. This is how we bring our <a href="https://centricconsulting.com/about-us/why-were-here/">mission and core values</a> to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.  Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

Agentic Systems Designer (Builder)

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