Danish Speaking Frontline Support Representative

<p>Patrique Mercier Recruitment FR is pleased to announce a new opportunity for a Danish Speaking Frontline Support Representative. This role is ideal for individuals who are committed to delivering exceptional customer service and support to Danish-speaking clients. Be a vital part of our team and help us maintain our reputation for outstanding client care.</p><br><h3>Responsibilities</h3><ul> <li>Provide high-quality frontline support to Danish-speaking clients via phone, email, and live chat.</li> <li>Assist customers with inquiries related to products, services, and account issues.</li> <li>Troubleshoot and resolve customer complaints efficiently to enhance overall satisfaction.</li> <li>Document all customer interactions accurately in the CRM system for effective follow-up and reporting.</li> <li>Work collaboratively with team members to ensure high service standards and improve customer experiences.</li> <li>Identify opportunities for service enhancements and contribute to implementing best practices.</li> <li>Keep updated about company products and services to provide accurate information to clients.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Prior experience in customer service or a similar support role is a plus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving capabilities with a customer-centric approach.</li> <li>Able to thrive in a fast-paced environment and manage multiple tasks effectively.</li> <li>Familiarity with CRM software and basic computer skills.</li> <li>Enthusiastic attitude and a commitment to providing outstanding service.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>