Danish Speaking Multilingual Support Representative

<p>Patrique Mercier Recruitment FR is excited to offer a rewarding opportunity for a Danish Speaking Multilingual Support Representative. This role is designed for individuals who excel in customer service and are fluent in multiple languages, particularly Danish.</p><br><h3>Responsibilities</h3><ul> <li>Provide excellent support to clients in Danish and other languages across various platforms including phone, email, and chat.</li> <li>Assist customers with inquiries, resolve their issues, and provide detailed product information promptly.</li> <li>Handle and resolve customer complaints and feedback with professionalism and care.</li> <li>Accurately log all customer interactions in the CRM system for effective tracking and follow-up.</li> <li>Work in collaboration with team members and other departments to ensure a consistent and positive customer experience.</li> <li>Participate in ongoing training to keep up-to-date with products/services and enhance customer service skills.</li> <li>Proactively suggest improvements for service processes and customer interactions.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and at least one additional language (English, Swedish, Norwegian, etc.), both written and spoken.</li> <li>Prior experience in customer service or a related field is advantageous.</li> <li>Exceptional communication and interpersonal skills.</li> <li>Strong problem-solving skills with a focus on customer satisfaction.</li> <li>Ability to effectively prioritize and manage tasks in a fast-paced environment.</li> <li>Familiarity with customer support software and Microsoft Office tools.</li> <li>Enthusiastic, adaptable, and dedicated to delivering outstanding customer service.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>