Business Systems Analyst
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<div class="content-intro"><div>Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.</div>
<div> </div>
<div><strong>Our vision: </strong>A world where everyone is free to focus on their most purposeful work, together. </div>
<div> </div></div><h3>About the Role:</h3>
<p>Wrike is looking for a Business Systems Analyst to join our Business Systems team within the Revenue Operations organization.</p>
<h3>Your Impact: </h3>
<ul>
<li> Serve as an administrator for our Salesforce instance, ensuring data integrity, user support, and ongoing system optimization</li>
<li> Optimize and maintain the sales technology stack (e.g., Salesforce, CPQ, sales enablement tools) to support GTM strategy and OKRs</li>
<li> Collaborate with GTM leadership and cross-functional teams to identify, implement, and track system enhancements that drive sales productivity and efficiency</li>
<li> Lead deep-dive root cause analysis on sales process bottlenecks and system-related business challenges</li>
<li> Partner with Sales, Customer Success, and Salesforce Developer teams to develop, automate, and improve business-critical sales reporting and dashboards</li>
<li> Project manage and prioritize key sales systems initiatives, including new tool rollouts, integrations, and process improvements</li>
</ul>
<h3>Your Qualifications: </h3>
<ul>
<li> 2+ years of experience in sales systems, sales operations, or business operations roles, preferably at SaaS companies with a B2B sales motion</li>
<li> Hands-on experience as a Salesforce administrator, including user management, configuration, workflow automation, and reporting</li>
<li> Strong problem-solving, process mapping, and written/verbal communication skills</li>
<li> Experience using data and systems to drive insights and business decisions; familiarity with CRM administration (Salesforce.com or similar), and data visualization tools (e.g., Tableau, Looker, Domo)</li>
<li> Ability to influence without authority and strong stakeholder management skills</li>
<li> Advanced spreadsheet skills and experience with process documentation</li>
<li> Strong attention to detail and organizational skills with the ability to scope and deliver systems projects independently end-to-end</li>
<li> Excellent communication and critical thinking skills to understand and improve GTM systems and processes</li>
</ul>
<h3>Standout Qualities: </h3>
<ul>
<li>Intermediate SQL skills and experience with system integrations or automation tools (e.g., Zapier, Workato) </li>
</ul>
<h3>Why Join Wrike?</h3>
<ul>
<li>25 days of paid vacation </li>
<li>Pension scheme</li>
<li>Life Insurance plan</li>
<li>Health Insurance</li>
<li>Income Protection</li>
<li>Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)</li>
<li>Bike to Work scheme</li>
</ul>
<p>Your recruitment buddy will be <span data-sheets-root="1"><a class="in-cell-link" href="https://www.linkedin.com/in/jakub-%C5%A1vitorka-6a060743/" target="_blank">Jakub Švitorka</a>, TA Manager. </span></p>
<p><span data-sheets-root="1">#LI-JŠ1</span></p>
<p><br><br></p><div class="content-conclusion"><h3><strong>Who Is Wrike and Our Culture</strong></h3>
<div>We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.</div>
<div> </div>
<div>
<div><strong>Hybrid work mode</strong></div>
<div><br>Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.</div>
</div>
<h4><strong>Our persona </strong></h4>
<div><strong>💡 Smart:</strong> We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.</div>
<div><strong>💚 Dedicated: </strong>We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!</div>
<div><strong>🤗 Approachable:</strong> We're friendly, easy to get along with, considerate, and helpful. </div>
<h4><strong>Our culture and Values </strong></h4>
<p><strong>🤩 Customer-Focused</strong></p>
<p><strong>We care about our customers. </strong>We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.</p>
<p><strong>🤝 Collaborative</strong></p>
<p><strong>We work as one and win together, </strong>each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.</p>
<p><strong>🎨 Creative</strong></p>
<p><strong>We strive to succeed through continuous innovation. </strong>It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. </p>
<p><strong>💪 Committed</strong></p>
<p><strong>We believe in ownership at all levels of the organization, </strong>by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.</p>
<div> </div>
<div>
<div>Check out our <a href="https://www.linkedin.com/company/wrike/life/3fd588bf-73e8-47be-9b0a-1933d404ea88/" target="_blank">LinkedIn Life Page</a>, <a href="https://www.wrike.com/wrike-company-culture/">Company culture page</a>, <a href="https://www.instagram.com/wriketeam" target="_blank">Instagram</a>, <a href="https://www.wrike.com/wrike-engineering/" target="_blank">Wrike Engineering Team</a>, <a href="https://medium.com/wriketechclub" target="_blank">Medium</a>, <a href="https://www.meetup.com/WrikeTechClub/?_cookie-check=wtgfN9ARYGPSGd3e" target="_blank">Meetup.com</a>, <a href="https://www.youtube.com/c/wriketechclub" target="_blank">Youtube</a> for a feel for what life is like at Wrike. </div>
</div>
<p><a href="https://www.glassdoor.com/Overview/Working-at-Wrike-EI_IE420969.11,16.htm"><img src="https://www.glassdoor.com/pc-app/static/img/partnerCenter/badges/eng_CHECK_US_273x90.png" alt="Check us out on Glassdoor." style="max-width: 100%;"></a></p></div>
<div> </div>
<div><strong>Our vision: </strong>A world where everyone is free to focus on their most purposeful work, together. </div>
<div> </div></div><h3>About the Role:</h3>
<p>Wrike is looking for a Business Systems Analyst to join our Business Systems team within the Revenue Operations organization.</p>
<h3>Your Impact: </h3>
<ul>
<li> Serve as an administrator for our Salesforce instance, ensuring data integrity, user support, and ongoing system optimization</li>
<li> Optimize and maintain the sales technology stack (e.g., Salesforce, CPQ, sales enablement tools) to support GTM strategy and OKRs</li>
<li> Collaborate with GTM leadership and cross-functional teams to identify, implement, and track system enhancements that drive sales productivity and efficiency</li>
<li> Lead deep-dive root cause analysis on sales process bottlenecks and system-related business challenges</li>
<li> Partner with Sales, Customer Success, and Salesforce Developer teams to develop, automate, and improve business-critical sales reporting and dashboards</li>
<li> Project manage and prioritize key sales systems initiatives, including new tool rollouts, integrations, and process improvements</li>
</ul>
<h3>Your Qualifications: </h3>
<ul>
<li> 2+ years of experience in sales systems, sales operations, or business operations roles, preferably at SaaS companies with a B2B sales motion</li>
<li> Hands-on experience as a Salesforce administrator, including user management, configuration, workflow automation, and reporting</li>
<li> Strong problem-solving, process mapping, and written/verbal communication skills</li>
<li> Experience using data and systems to drive insights and business decisions; familiarity with CRM administration (Salesforce.com or similar), and data visualization tools (e.g., Tableau, Looker, Domo)</li>
<li> Ability to influence without authority and strong stakeholder management skills</li>
<li> Advanced spreadsheet skills and experience with process documentation</li>
<li> Strong attention to detail and organizational skills with the ability to scope and deliver systems projects independently end-to-end</li>
<li> Excellent communication and critical thinking skills to understand and improve GTM systems and processes</li>
</ul>
<h3>Standout Qualities: </h3>
<ul>
<li>Intermediate SQL skills and experience with system integrations or automation tools (e.g., Zapier, Workato) </li>
</ul>
<h3>Why Join Wrike?</h3>
<ul>
<li>25 days of paid vacation </li>
<li>Pension scheme</li>
<li>Life Insurance plan</li>
<li>Health Insurance</li>
<li>Income Protection</li>
<li>Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)</li>
<li>Bike to Work scheme</li>
</ul>
<p>Your recruitment buddy will be <span data-sheets-root="1"><a class="in-cell-link" href="https://www.linkedin.com/in/jakub-%C5%A1vitorka-6a060743/" target="_blank">Jakub Švitorka</a>, TA Manager. </span></p>
<p><span data-sheets-root="1">#LI-JŠ1</span></p>
<p><br><br></p><div class="content-conclusion"><h3><strong>Who Is Wrike and Our Culture</strong></h3>
<div>We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.</div>
<div> </div>
<div>
<div><strong>Hybrid work mode</strong></div>
<div><br>Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.</div>
</div>
<h4><strong>Our persona </strong></h4>
<div><strong>💡 Smart:</strong> We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.</div>
<div><strong>💚 Dedicated: </strong>We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!</div>
<div><strong>🤗 Approachable:</strong> We're friendly, easy to get along with, considerate, and helpful. </div>
<h4><strong>Our culture and Values </strong></h4>
<p><strong>🤩 Customer-Focused</strong></p>
<p><strong>We care about our customers. </strong>We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.</p>
<p><strong>🤝 Collaborative</strong></p>
<p><strong>We work as one and win together, </strong>each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.</p>
<p><strong>🎨 Creative</strong></p>
<p><strong>We strive to succeed through continuous innovation. </strong>It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. </p>
<p><strong>💪 Committed</strong></p>
<p><strong>We believe in ownership at all levels of the organization, </strong>by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.</p>
<div> </div>
<div>
<div>Check out our <a href="https://www.linkedin.com/company/wrike/life/3fd588bf-73e8-47be-9b0a-1933d404ea88/" target="_blank">LinkedIn Life Page</a>, <a href="https://www.wrike.com/wrike-company-culture/">Company culture page</a>, <a href="https://www.instagram.com/wriketeam" target="_blank">Instagram</a>, <a href="https://www.wrike.com/wrike-engineering/" target="_blank">Wrike Engineering Team</a>, <a href="https://medium.com/wriketechclub" target="_blank">Medium</a>, <a href="https://www.meetup.com/WrikeTechClub/?_cookie-check=wtgfN9ARYGPSGd3e" target="_blank">Meetup.com</a>, <a href="https://www.youtube.com/c/wriketechclub" target="_blank">Youtube</a> for a feel for what life is like at Wrike. </div>
</div>
<p><a href="https://www.glassdoor.com/Overview/Working-at-Wrike-EI_IE420969.11,16.htm"><img src="https://www.glassdoor.com/pc-app/static/img/partnerCenter/badges/eng_CHECK_US_273x90.png" alt="Check us out on Glassdoor." style="max-width: 100%;"></a></p></div>