Business Optimization Specialist

<p><strong>Summary of role</strong></p><p>As a Business Optimization Specialist, you will be at the forefront of transforming business operations by leveraging cutting-edge technologies, automation tools, and analytics. This role is perfect for someone with a keen eye for process improvement and a knack for collaboration. You will play a pivotal role in ensuring that ITCAN remains a leader in efficiency, knowledge management, and business performance.</p><p><br><strong>Job Details</strong></p><p><strong>Seniority Level:</strong> Mid-Senior Level</p><p><strong>Employment Type:</strong> Full Time</p><p><strong>Industry:</strong> Marketing &amp; Technology</p><p><strong>Job Function:</strong> Knowledge Management</p><p></p><p><strong>Requirements &amp; Qualifications</strong></p><ul><li>Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field</li><li>2–3 years of experience in business optimization, process improvement, or a similar field</li><li>Proficiency in automation tools, AI-driven solutions, and data analysis to provide actionable insights</li><li>Expertise in content management systems for creating, editing, and publishing content</li><li>Ability to independently plan and implement small-scale change initiatives</li><li>Familiarity with knowledge-sharing platforms and project management methodologies</li><li>Strong communication and collaboration skills, with a passion for technology and innovation</li></ul><p></p><p><strong>Responsibilities</strong></p><ul><li>Recommend and implement tools and technologies to boost productivity, collaboration, and knowledge sharing</li><li>Conduct audits to identify knowledge gaps and update materials for proactive sharing</li><li>Streamline knowledge management processes using appropriate tools and systems</li><li>Identify and implement automation and optimization solutions for business processes</li><li>Collaborate with stakeholders to address challenges and develop efficient workflow strategies</li><li>Configure and integrate automation tools seamlessly into existing systems</li><li>Maintain an accurate and accessible centralized knowledge base for all team members</li><li>Oversee performance and expense management systems to meet organizational goals</li><li>Plan and execute tool integration and migration projects with key stakeholders</li><li>Develop and enforce standardized guidelines for effective process documentation</li></ul><p></p><p><strong>Key Skills</strong></p><p>Analysis · Automation · Collaboration</p>