Overnight Grocery Stocking Supervisor - Full Time

About the position

Responsibilities

• Effectively supervises and delegates tasks based on the needs of the department.
• Works with leadership to resolve team concerns or issues.
• Responds to customer and Team Member needs and concerns.
• Assists in sorting and stocking processes for at least 75% of the scheduled shift.
• Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
• Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
• Opens and closes department according to established procedures.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Requirements

• 12+ months retail experience.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Capable of teaching others in a constructive and positive manner.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Thorough product and process knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.