Representante Bilingüe de Servicio al Cliente - Español - Inglés

About the position

Our business is making customers happy! We're bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people's days? Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. You're instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we're an award-winning culture and company! Being part of the TTEC family has its benefits: Free career development courses, Health & wellness programs, Paid time off & work-life balance, Community give back events, Referral & recognition programs. We're working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.

Responsibilities
• Responderás a las comunicaciones recibidas de los clientes
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• Realizarás investigaciones para dar respuestas a los clientes a fin de resolver sus problemas

Requirements
• Bilingüe en inglés y español
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• 12 meses o más de experiencia en atención al cliente
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• Escolaridad secundaria o equivalente
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• Reconocer, aplicar y explicar tus conocimientos sobre productos o servicios
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• Conocimientos informáticos
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• Un lugar tranquilo y reservado en tu casa donde puedas trabajar sin ruidos de fondo

Nice-to-haves

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Benefits
• Pago competitivo de $19.75 por hora
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• Soporte a tu carrera y desarrollo profesional
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• Una cultura inclusiva y una empresa orientada a la sociedad donde se fomenta la responsabilidad social
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• Un equipo global de profesionales con ganas infinitas de aprender
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• Oportunidades de bonificación por desempeño
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• Reembolso de gastos educativos Apply tot his job