(Canada) Senior UX Designer, Life Sciences
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p>At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.</p><p><br></p><p>With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. </p><p><br></p><p>At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.</p><p><br></p><p>Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpointclickcare.com%2Flife-at-pointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586947941%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dIKtrMG7L0sb%2FfLrFRvhcZAmfqfNXTXDTvMsoJkwGvM%3D&reserved=0">Life at PointClickCare</a> and connect with us on <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.glassdoor.ca%2FOverview%2FWorking-at-PointClickCare-EI_IE452666.11%2C25.htm&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586978442%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KVgSiL%2ByFmnpxTc5PmuErMwRNwDmTGqUzJIUSIm5fY0%3D&reserved=0">Glassdoor </a>and <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpointclickcare%2F&data=05%7C02%7CSandeep.Dhillon%40pointclickcare.com%7Ce9353db140a24fd980f808ddb00013f1%7Cafd0249eca3d42058bf4ac2b6abd0fec%7C0%7C0%7C638860236586994867%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=AFNWMltUX65iQ5E5LFYOrA9bKP10SzKQ7jwcti57q2E%3D&reserved=0">LinkedIn</a>.</p><p><br></p><p><br></p><p><b>**Travel to Office expectations**</b></p><p><b>For Remote Roles</b>: <span style="font-size: 11pt">As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.</span></p><p><br></p><p><b>For Hybrid Roles</b>: <span style="font-size: 11pt">As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.</span></p><p><br></p><p><i><b>Must have portfolio attached for eligibility*</b></i></p><p><br></p><p><b style="font-size: 18px;">Job Summary:</b></p><p><br></p><p><span style="font-size: 16px;">PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment. </span></p><p><br></p><p><span style="font-size: 16px;">Reporting to our Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs.</span></p><p><br></p><p><b style="font-size: 18px;">Duties and Responsibilities:</b></p><p><br></p><p><span style="font-size: 16px;">· Conducting user research and testing</span></p><p><span style="font-size: 16px;">· Creating mockups to articulate functionality and design</span></p><p><span style="font-size: 16px;">· Refining user personas and mapping journeys</span></p><p><span style="font-size: 16px;">· Championing best practices in user experience design</span></p><p><span style="font-size: 16px;">· Collaborate with Product Management to Iterate on strategic execution </span></p><p><span style="font-size: 16px;">· Collaborate with Engineers and QA to ensure accurate implementation</span></p><p><b style="font-size: 10.5pt"> </b></p><p><b style="font-size: 18px;">Your Key Strengths: </b></p><p><br></p><p><span style="font-size: 16px;">· Expert level of professional UX design experience</span></p><p><span style="font-size: 16px;">· Strong eye for visual design - let's have the best UI in healthcare</span></p><p><b><span style="font-size: 16px;">· Experience with AI prototyping tools </span></b></p><p><span style="font-size: 16px;">· Flawless attention to detail</span></p><p><span style="font-size: 16px;">· Experience procuring qualitative and quantitative data</span></p><p><span style="font-size: 16px;">· Experience working in an agile environment</span></p><p><span style="font-size: 16px;">· Expertise with established and emerging design practices</span></p><p><span style="font-size: 16px;">· Ability to manage competing priorities</span></p><p><span style="font-size: 16px;">· Passion for helping others and fostering relationships throughout the org</span></p><p><span style="font-size: 16px;">· Creative and analytical mindsets</span></p><p><span style="font-size: 16px;">· We don't touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers</span></p><p><span style="font-size: 16px;">· Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc</span></p><p><span style="font-size: 16px;">· Experience in usability testing and analytics platforms</span></p><p><span style="font-size: 12pt"> </span></p>\n<p></p><p><br></p><p></p>\n<div>$90,000 - $115,000 a year</div><small><div><br></div><div>Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $90,000- $115,000 Fulltime benefits, non-overtime eligible. </div><div><br></div><div>Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.</div><div><br></div></small>\n<p>#Tech D - P3 </p><p>#LI-SG1</p><p> #LI-Remote</p><p><br></p><p><br></p><p><br></p><p>It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.</p><p><br></p><p>When you apply for a position, your information is processed and stored with Lever, in accordance with <a href="https://www.lever.co/privacy-policy">Lever’s Privacy Policy</a>. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: <a href="mailto:recruitment@pointclickcare.com">recruitment@pointclickcare.com</a> </p><p><br></p><p>PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.</p>