Cyber Event Management Event Triage Manager - Remote

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start <strong>Caring. Connecting. Growing together. </strong>&nbsp;</span></span></p>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">The Optum Insight &amp; Optum AI CISO Office Cyber Event Management (CEM) Event Triage Manager participates in both strategic and operational aspects of preparing for and responding to internal and external security events. The CEM Engineer, as part of this team, assists Optum Insight (OI) and Optum AI (OAI) with an average of 20 incidents per month. Additionally, there are typically 2 major incidents each week affecting clients who use various applications, data, and services. The CEM Engineer provides support throughout events, from initial triage to engagement required to contain and resolve issues.</span></span></p>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. West Coast or Pacific time preferred.</span></span></p>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Primary Responsibilities:</strong></span></span></p>
<ul>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Serve as a main point of contact for OI and OAI’s preparation for and response to internal and external security events</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Assist the CEM team in developing and guiding a team to manage and enhance responses to security events</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Support the ongoing readiness and development of a geographically distributed team</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Contribute to communications regarding both internal and external security incidents</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Support the closure of long-term remediation efforts related to security events</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Provide key information for leadership and progress updates to Office of OI &amp; OAI CISO, OI &amp; OAI executive leadership, ESRO, and Optum Tech</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Act as a subject matter expert in one or more areas</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Participate in the development and maintenance of repositories aligning OI Clients to Account Representatives to Products Sold to Applications and accountable technical representatives</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Support the creation of client-to-technology toolsets</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Provide assistance as needed for OI &amp; OAI BISO and CISO</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Collaborate with segment stakeholders to support customer and regulatory audits of the Information Security Program</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Develop understanding and awareness of segment technology, business offerings, products, technology, and processes</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Communicate effectively with internal and external stakeholders</span></span><o:p></o:p></li>
</ul>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Required Qualifications:</strong></span></span></p>
<ul>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">5+ years total professional experience</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">4+ years of tech operations</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">4+ years of Security experience</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">3+ years of experience supporting tech/ security incidents</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proven excellent communication and organizational skills</span></span><o:p></o:p></li>
</ul>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></span></p>
<ul>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Degrees in IT, Engineering, or Cybersecurity, Technical security certifications</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">5+ years in a technical role</span></span><o:p></o:p></li>
<li class="MsoNoSpacing"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Experience within security incidents</span></span><o:p></o:p></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="line-height: 115%25;">Experience in cross functional teams</span></span></span></li>
</ul>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy</span></span></p>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.</span></span></p>
<p style="font-family: Tahoma;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Application Deadline: </strong>This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</span></span></p>
<p style="font-family: Tahoma; text-align: center;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</em></span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.&nbsp;</em></span></span></p>
<p style="font-family: Tahoma; text-align: center;"><br><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</em></span></span></p>
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