Danish Speaking Customer Service Jobs In Serbia
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p>Mercier Consultancy is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives to join our dedicated team in Serbia! In this pivotal role, you will provide exceptional support to our Danish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Serbia, known for its rich cultural heritage and vibrant cities, offers a unique backdrop for your career development. If you are passionate about customer service and eager to make a difference, we would love to hear from you!</p><p></p><h3>Responsibilities</h3><ul> <li>Deliver high-quality customer service in Danish through various channels, including phone, email, and live chat.</li> <li>Assist customers with their inquiries about products and services, providing accurate and helpful information.</li> <li>Effectively address customer complaints and resolve issues to ensure satisfaction.</li> <li>Document customer interactions thoroughly and provide insights to enhance service delivery.</li> <li>Collaborate with colleagues to improve service quality and tackle common challenges.</li> <li>Stay updated on company offerings and relevant industry trends to provide knowledgeable support.</li> <li>Engage in regular training and development sessions to enhance your customer service skills.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English is required, with strong communication skills, both written and verbal.</li> <li>Prior experience in customer service is preferred, but a positive attitude and willingness to learn are highly valued.</li> <li>Excellent problem-solving skills, with a focus on providing exceptional customer experiences.</li> <li>Able to manage multiple inquiries efficiently in a busy work environment.</li> <li>Basic computer proficiency and familiarity with customer service software is a plus.</li> <li>Willingness to relocate to Serbia and embrace a new cultural experience.</li> <li>Flexibility to work various shifts, including evenings and weekends, as necessary.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>And Much More...</li> </ol>