Customer Support Agent (Russian-speaking)

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p>We are looking for Customer Support Agents (Russian-speaking) to join our partner's Customer Support team on behalf of our partners!</p><p></p><p><strong>Your Role:</strong><br></p><ul> <li>Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats, emails and calls.</li> <li>Handle customer complaints and resolve issues effectively.</li> <li>Ensure customer satisfaction through professional and courteous communication.</li> <li>Maintain detailed and accurate records of customer interactions and transactions.</li> <li>Identify opportunities for process improvements and provide feedback to management.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluent in both Russian, advanced English.</li> <li>Previous experience in customer support or a similar role.</li> <li>Excellent communication skills, both written and verbal. Fast speed typing is a plus.</li> <li>Strong problem-solving and conflict resolution skills.</li> <li>Confident PC user (aware of cookies/cashу and why/when should clean them).</li> <li>Ability to multitask and work efficiently in a fast-paced environment.</li> <li>Ability to work in shifts - Morning, Afternoon, Night. Ability to work 5 days a week (including weekends).</li> </ul><p><strong>Benefits</strong></p><ul> <li>Remote work opportunity.</li> <li>Flexible working schedule.</li> <li>Interesting product.</li> <li>Salary and bonuses based on your performance.</li> <li>Learning opportunities.</li> <li>Career growth prospects.</li> </ul><p></p><p></p><p>Apply today and become a part of something truly spectacular!</p>
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