Content and Community Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<h3><strong>About the Role</strong></h3><p>We're looking for a passionate and strategic <strong>Content and Community Manager</strong> to own and drive our organic content and community engagement efforts. This is a high-impact, cross-functional role that requires a deep understanding of SEO, a knack for storytelling, and a genuine love for building online communities. You’ll play a critical role in crafting our brand voice, amplifying our message, and cultivating an engaged audience across platforms.</p><p>This is a unique opportunity to join a growing company and build systems, processes, and strategy from scratch—ideal for someone who thrives in fast-paced, startup-style environments.</p><p> </p><h3><strong>What You’ll Do</strong></h3><p>· <strong>Create overarching social media strategy</strong> that ladders up to overall marketing strategy</p><p>· <strong>Own and execute our organic content strategy</strong> across blog and social channels.</p><p>· <strong>Develop and manage social media strategy</strong> tied to product launches, events, and ongoing community building</p><p>· <strong>Write compelling thought leadership content</strong>, from Linkedin posts to blog articles, with SEO best practices top-of-mind.</p><p>· <strong>Craft social media posts </strong>for Linkedin, Instagram and other channels </p><p>· <strong>Support and create video for social channels </strong></p><p>· <strong>Manage and grow online communities</strong>, fostering meaningful conversations and responding to engagement across platforms.</p><p>· <strong>Manage review sites and online comments across platforms – </strong>reply to comments and create process where needed to manage reviews and inquiries</p><p>· Partner with cross-functional teams—including Product, Growth, and Design—to ensure cohesive storytelling and alignment with business goals.</p><p>· <strong>Build from the ground up</strong>: establish scalable processes for content creation, community engagement, customer service enquiries and performance tracking.</p><p>· <strong>Cross-functional management</strong>: work across teams to get projects off the ground and ensure they’re successful for all stakeholders</p><p>· <strong>Measure and report </strong>on the impact of organic and community initiatives, optimizing based on results and insights.</p><p>· <strong>Represent the brand voice </strong>across all organic channels while maintaining clarity in a complex and evolving brand narrative.</p><p><strong>Requirements</strong></p><h3><strong>About You</strong></h3><p>· 3+ years of experience in content, social media, or community management, ideally within a fast-growing startup.</p><p>· Strong grasp of <strong>on-site SEO</strong> and how to apply it to content strategy.</p><p>· Proven experience creating high-quality, engaging written content (long-form, short-form, and social).</p><p>· Experience working with designers and video creation </p><p>· Experience using Canva</p><p>· You have B2B experience</p><p>· Experience in Hubspot. Salesforce a bonus. </p><p>· Deep knowledge of social platforms and what makes content succeed organically.</p><p>· Comfortable planning social and content calendars around <strong>events, launches, and key milestones</strong>.</p><p>· Experience managing or contributing to cross-functional projects with multiple stakeholders.</p><p>· Ability to thrive in ambiguity and build processes and strategy from scratch.</p><p>· Strategic thinker with strong execution skills—you can dream big and also get it done.</p><p>· Passionate about social media, culture, and community—and energized by connecting with people.</p><p>· Familiarity with analytics tools to track and improve content performance.</p><p>· Comfortable with reporting on KPIs</p><p> </p><h3><strong>Bonus Points</strong></h3><p>· Experience managing a nuanced or complex brand message.</p><p>· Background in logistics, e-commerce or tech.</p><p> </p><p></p><p> </p><p> </p>