ASL Video Medical Intepreter - FT

<p><b>Summary</b></p><p>Description</p><p><b>Summary</b></p><p>Description</p><p>Please note that this job is remote and can be performed from anywhere in the United States as long as all requirements are met below.</p><p></p><p><b>Primary Objective:</b></p><p>ASL Video Remote Medical Interpreter assures smooth communication between Health Care Provider(s) and Deaf/Hard of Hearing Patients by providing accurate, culturally sensitive interpretation of all information.<br>&nbsp;</p><p><b>Essential Functions:</b></p><ul><li><p>Adhere to the company quality policy and promote customer service by supporting our clients.</p></li><li><p>Interpret between American Sign Language and English for hospitals, clinics, and medical facilities nationwide and some non-classroom, educational settings.</p></li><li><p>Accurately and completely interprets conversations between providers and consumers.</p></li><li><p>Establishes and maintains quality customer service and positive interaction with all users.</p></li><li><p>Maintain strict confidentiality by HIPAA policies and standards.</p></li><li><p>Maintain professionalism through appearance, attitude, and posture.</p></li><li><p>Good customer service and problem-solving abilities.</p></li><li><p>Ability to adjust to changing technologies and policies.</p></li><li><p>Work effectively in a fast-paced, dynamic environment.</p></li><li><p>Access to dedicated HIPAA-compliant office/workspace.</p></li><li><p>Adhere to the company quality policy and promote customer service by supporting our clients.</p></li><li><p>Other duties as assigned.<br>&nbsp;</p></li></ul><p><b>Technical Requirements:</b><br><i>You must meet these technical and workspace requirements to work remotely.&nbsp;</i></p><ul><li><p>Must have a HIPAA Compliant Workspace (i.e., Chair, Desk, and a backdrop in color Chroma Blue)</p></li><li><p>You must use a professional backdrop of a Chroma Blue color that shall have no variations within the camera view.</p></li><li><p>Must have a dedicated high-speed, private, and secure internet connection: The device must be connected directly to the router via ethernet cable.</p></li><li><p>Minimum download speed 10 Mbps / Minimum upload speed 10 Mbps.</p></li><li><p>Headphones: Use a noise-cancelling, USB-wired headset with a built-in microphone (Note: Wireless/Bluetooth headphones unacceptable).</p></li><li><p>Must have a Web Camera (i.e., USB video camera with integrated H.264 hardware or a built-in video camera with 720p or higher resolution).</p></li><li><p>Dress code: Dress professionally and wear solid colors.</p></li></ul><p></p><p><b>Job Requirements:</b><br><i>You must meet these experience, education, and clarification requirements to be eligible to apply.</i></p><ul><li><p>High school diploma or GED</p></li><li><p>RID Certification: Must have NIC, CI/CT, or CSC certification and be listed within the Registry of Interpreters for the Deaf, Inc. or BEI</p></li><li><p>Minimum of five years of remote medical interpreting experience</p></li><li><p>Medical terminology knowledge</p></li><li><p>Exceptional customer service skills and interpersonal skills</p></li><li><p>Documented fluency in English and American Sign Language</p></li><li><p>Obtain a qualifying score on company medical interpreting assessment of Level 3 or higher (Professional Performance)</p></li><li><p>Equal command of Medical/Educational and Social Service terminology in English and ASL</p></li><li><p>Experience learning proprietary and used company software</p></li><li><p>Critical thinking skills and a “teamwork mindset.”</p></li></ul>