Danish Speaking Gaming Experience Specialist

<p>Join Patrique Mercier Recruitment FR as we seek a Danish Speaking Gaming Experience Specialist to enrich our team! In this pivotal role, you will empower our Danish-speaking players by providing top-notch support and enhancing their gaming experiences. As a key point of contact, your expertise in customer service will help create enjoyable and seamless interactions for our players.</p><br><h3>Responsibilities</h3><ul> <li>Deliver exceptional customer support to Danish-speaking gamers, effectively addressing inquiries and resolving any concerns they may have.</li> <li>Engage with players through multiple communication channels, including live chat, email, and phone, ensuring high-quality service at all times.</li> <li>Record player interactions in our CRM system, gathering valuable feedback to help improve our gaming platforms.</li> <li>Analyze trends in player feedback and gaming interactions to provide insights into product enhancements and player satisfaction.</li> <li>Work collaboratively with the development team to advocate for player needs and suggest improvements based on feedback.</li> <li>Stay informed on gaming trends and industry news to maintain meaningful conversations with players.</li> <li>Contribute to a collaborative team environment by sharing ideas and insights during team meetings.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, with strong communication skills both verbally and in writing.</li> <li>Experience in customer service, particularly within the gaming industry, is highly desirable.</li> <li>A passion for gaming and a solid understanding of gamer preferences and market trends.</li> <li>Exceptional problem-solving abilities and a knack for addressing player needs effectively.</li> <li>Familiarity with CRM tools and customer support applications.</li> <li>Attention to detail and strong organizational skills to manage multiple inquiries efficiently.</li> <li>A proactive and positive attitude, committed to enhancing customer experiences in the gaming community.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>