Hello! We're Teya.Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.At Teya we believe small, local businesses are the lifeblood of our communities.We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.Become a part of our story.We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.At Teya, our members are at the heart of everything we do. We’re here to help them grow and succeed, and we’re looking for someone who’s ready to make that happen every single day.As part of our Customer Relations team, you’ll be on the front line, building strong connections with a diverse mix of members. You’ll make sure they feel heard, supported, and set up for success - while helping us shape the solutions that will serve them even better in the future. <h3>What you’ll be doing</h3><ul style="min-height:1.5em"><li>Be the go-to contact for our members, answering requests via phone, email, and live chat.</li><li>Build and maintain strong, long-term relationships with businesses across Iceland.</li><li>Represent the member’s voice inside Teya, influencing how we develop and improve our services.</li><li>Work alongside a dynamic, collaborative team that’s passionate about delivering great results.</li></ul><h3>What we’re looking for</h3><ul style="min-height:1.5em"><li>A people person with a strong service mindset.</li><li>Excellent communication skills in Icelandic and English.</li><li>A team player who enjoys working towards shared goals.</li><li>Results-driven and ambitious.</li><li>Someone curious and eager to learn new skills and take on new challenges.</li></ul><h3>Why you’ll love it here</h3><ul style="min-height:1.5em"><li>Free snacks and light refreshments during the day.</li><li>Subsidised lunch in our onsite cafeteria.</li><li>Health allowance and other benefits through the SSF trade union.</li><li>Career growth opportunities within an international company.</li><li>A fun, supportive team culture and an active social committee.</li></ul>Teya is proud to be an equal opportunity employer.We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

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