DOC - Electronic Health Records/Health IT Account System Admin
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
Title/Role: DOC - Electronic Health Records/Health IT Account System Admin
Worksite Address: DOC Headquarters, 6900 Atmore Drive, Richmond, VA 23225
Work Arrangement: Hybrid
Job Description
Must have excellent organization and planning skills, and an understanding of the utilization of technology
in the business processes for the Electronic Health Records (EHR) program. The ideal candidate will
have experience in a recognized Electronic Health Record System.
DAY TO DAY
Identify and quantify IT risk factors for EHR application security and related infrastructure. Knowledge of
Active Directory, Group Permission, PC refresh and software installations, inventory and software
management utilizing Asset Panda, manage user accounts, receive and transfer inventory to maintain
accurate records. The ability to communicate effectively both in oral and written forms is essential.
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda,
VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations. Create,
change, and delete user accounts per request. Provide Tier III/other support per request from various
constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software
failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on
a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset
Management applications per project or operational needs. Maintain operational, configuration, or other
procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing
performance tuning, hardware upgrades, and resource optimization as required.
Skill Required
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN,Required 5Year
Create, change, and delete user accounts per request. Required 5Year
Diagnose and recover from hardware or software failures. Required 5Year
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools, Required 5Year
Maintain operational, configuration, or other procedures Required 5Year
Experience in a recognized Electronic Health Record System (EHR) Highly desired Apply tot his job
Worksite Address: DOC Headquarters, 6900 Atmore Drive, Richmond, VA 23225
Work Arrangement: Hybrid
Job Description
Must have excellent organization and planning skills, and an understanding of the utilization of technology
in the business processes for the Electronic Health Records (EHR) program. The ideal candidate will
have experience in a recognized Electronic Health Record System.
DAY TO DAY
Identify and quantify IT risk factors for EHR application security and related infrastructure. Knowledge of
Active Directory, Group Permission, PC refresh and software installations, inventory and software
management utilizing Asset Panda, manage user accounts, receive and transfer inventory to maintain
accurate records. The ability to communicate effectively both in oral and written forms is essential.
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda,
VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations. Create,
change, and delete user accounts per request. Provide Tier III/other support per request from various
constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software
failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on
a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset
Management applications per project or operational needs. Maintain operational, configuration, or other
procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing
performance tuning, hardware upgrades, and resource optimization as required.
Skill Required
Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN,Required 5Year
Create, change, and delete user accounts per request. Required 5Year
Diagnose and recover from hardware or software failures. Required 5Year
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools, Required 5Year
Maintain operational, configuration, or other procedures Required 5Year
Experience in a recognized Electronic Health Record System (EHR) Highly desired Apply tot his job