Bilingual Medical Secretary (Spanish-English)
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p>This is a remote position.</p>
<p><b>Schedule:</b><br></p>
<ul>
<li>40 hours per week</li>
<li>Monday to Friday, 8:30AM - 5PM Bronx, NY<br></li>
<li>Including a 30-minute unpaid break<br></li>
</ul>
<p><b>Client Timezone:</b> Eastern Time (EST/EDT)<br></p> <br>
<p><b>Client Overview</b><br></p>
<p>Join a thriving podiatry practice that’s making a real difference in the lives of patients in the New York area. This growing healthcare practice specializes in comprehensive foot and ankle care, serving a diverse community with a strong focus on providing exceptional care to Spanish-speaking patients. The practice is expanding and embraces innovative technology solutions to enhance patient care and communication. You’ll be part of a forward-thinking medical team that values bilingual communication and is committed to breaking down language barriers in healthcare.<br></p>
<p><br></p>
<p><b>Job Overview</b><br></p>
<p>This is an exciting opportunity to serve as the vital communication bridge between patients and healthcare providers in a dynamic podiatry practice. You’ll be at the heart of patient care operations, using your bilingual skills to ensure Spanish-speaking patients receive seamless, compassionate service. What makes this role unique is the innovative use of technology - you’ll provide real-time translation support during patient consultations via video calls, essentially “walking” with the doctor from room to room virtually. This position combines traditional medical administrative duties with cutting-edge telemedicine support, making you an integral part of the patient care experience while working remotely with modern technology platforms.<br></p> <br>
<p><b>Responsibilities</b><br></p>
<ul>
<li>Serve as the primary point of contact for patients, answering incoming calls and providing exceptional customer service in both English and Spanish<br></li>
<li>Manage the appointment scheduling system, coordinating patient visits and optimizing the practice’s daily schedule<br></li>
<li>Proactively send appointment reminders to patients, helping reduce no-shows and improve practice efficiency<br></li>
<li>Handle multi-channel communications including phone calls, text messages, emails, and fax correspondence<br></li>
<li>Navigate and maintain accurate patient records in the Practice Fusion EMR system<br></li>
<li>Provide innovative live translation services during patient consultations via Zoom video calls<br></li>
<li>Facilitate real-time communication between the doctor and Spanish-speaking patients during medical examinations<br></li>
<li>Schedule follow-up appointments immediately following patient visits based on treatment recommendations<br></li>
<li>Support the practice’s growth by maintaining organized patient communication workflows<br></li>
</ul>
<p><br></p>
<p><b>Requirements</b><br></p>
<ul>
<li>Fluency in both English and Spanish with excellent verbal and written communication skills<br></li>
<li>Previous experience in medical administration, medical reception, or healthcare customer service roles<br></li>
<li>Familiarity with Electronic Medical Record (EMR) systems, with Practice Fusion experience preferred<br></li>
<li>Comfort with modern technology including soft phone systems, video conferencing platforms, and multi-channel communication tools<br></li>
<li>Ability to work Eastern Time zone business hours consistently<br></li>
<li>Strong organizational skills and attention to detail in a fast-paced medical environment<br></li>
<li>Professional demeanor and empathetic communication style when interacting with patients<br></li>
<li>Reliable internet connection and quiet workspace suitable for video calls and patient interactions<br></li>
<li>Enthusiasm for being part of an innovative healthcare team that’s expanding and embracing new technologies<br></li>
</ul>
<p><br></p>
<p><b>Independent Contractor Perks</b><br></p>
<ul>
<li>HMO Coverage for eligible locations<br></li>
<li>Permanent work from home<br></li>
<li>Immediate hiring<br></li>
</ul>
<p><br></p> <br> ZR_25637_JOB<br> <br> <br>
<p><b>Schedule:</b><br></p>
<ul>
<li>40 hours per week</li>
<li>Monday to Friday, 8:30AM - 5PM Bronx, NY<br></li>
<li>Including a 30-minute unpaid break<br></li>
</ul>
<p><b>Client Timezone:</b> Eastern Time (EST/EDT)<br></p> <br>
<p><b>Client Overview</b><br></p>
<p>Join a thriving podiatry practice that’s making a real difference in the lives of patients in the New York area. This growing healthcare practice specializes in comprehensive foot and ankle care, serving a diverse community with a strong focus on providing exceptional care to Spanish-speaking patients. The practice is expanding and embraces innovative technology solutions to enhance patient care and communication. You’ll be part of a forward-thinking medical team that values bilingual communication and is committed to breaking down language barriers in healthcare.<br></p>
<p><br></p>
<p><b>Job Overview</b><br></p>
<p>This is an exciting opportunity to serve as the vital communication bridge between patients and healthcare providers in a dynamic podiatry practice. You’ll be at the heart of patient care operations, using your bilingual skills to ensure Spanish-speaking patients receive seamless, compassionate service. What makes this role unique is the innovative use of technology - you’ll provide real-time translation support during patient consultations via video calls, essentially “walking” with the doctor from room to room virtually. This position combines traditional medical administrative duties with cutting-edge telemedicine support, making you an integral part of the patient care experience while working remotely with modern technology platforms.<br></p> <br>
<p><b>Responsibilities</b><br></p>
<ul>
<li>Serve as the primary point of contact for patients, answering incoming calls and providing exceptional customer service in both English and Spanish<br></li>
<li>Manage the appointment scheduling system, coordinating patient visits and optimizing the practice’s daily schedule<br></li>
<li>Proactively send appointment reminders to patients, helping reduce no-shows and improve practice efficiency<br></li>
<li>Handle multi-channel communications including phone calls, text messages, emails, and fax correspondence<br></li>
<li>Navigate and maintain accurate patient records in the Practice Fusion EMR system<br></li>
<li>Provide innovative live translation services during patient consultations via Zoom video calls<br></li>
<li>Facilitate real-time communication between the doctor and Spanish-speaking patients during medical examinations<br></li>
<li>Schedule follow-up appointments immediately following patient visits based on treatment recommendations<br></li>
<li>Support the practice’s growth by maintaining organized patient communication workflows<br></li>
</ul>
<p><br></p>
<p><b>Requirements</b><br></p>
<ul>
<li>Fluency in both English and Spanish with excellent verbal and written communication skills<br></li>
<li>Previous experience in medical administration, medical reception, or healthcare customer service roles<br></li>
<li>Familiarity with Electronic Medical Record (EMR) systems, with Practice Fusion experience preferred<br></li>
<li>Comfort with modern technology including soft phone systems, video conferencing platforms, and multi-channel communication tools<br></li>
<li>Ability to work Eastern Time zone business hours consistently<br></li>
<li>Strong organizational skills and attention to detail in a fast-paced medical environment<br></li>
<li>Professional demeanor and empathetic communication style when interacting with patients<br></li>
<li>Reliable internet connection and quiet workspace suitable for video calls and patient interactions<br></li>
<li>Enthusiasm for being part of an innovative healthcare team that’s expanding and embracing new technologies<br></li>
</ul>
<p><br></p>
<p><b>Independent Contractor Perks</b><br></p>
<ul>
<li>HMO Coverage for eligible locations<br></li>
<li>Permanent work from home<br></li>
<li>Immediate hiring<br></li>
</ul>
<p><br></p> <br> ZR_25637_JOB<br> <br> <br>