Danish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

<p>Mercier Consultancy is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives to join our vibrant team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will provide outstanding support to our Danish-speaking clients, ensuring their inquiries and needs are handled with professionalism and efficiency. Experience the rich culture, beautiful landscapes, and friendly atmosphere that Bulgaria has to offer while building a fulfilling career in customer service. If you have a passion for helping others and are ready for a new adventure, we would love to hear from you!</p><p></p><h3>Responsibilities</h3><ul> <li>Deliver exceptional customer service in Danish through various communication channels, including phone, email, and live chat.</li> <li>Assist customers with their inquiries regarding products and services, providing accurate information and support.</li> <li>Effectively resolve customer complaints and issues, ensuring a high level of customer satisfaction.</li> <li>Accurately document customer interactions and provide feedback for continuous improvement of services.</li> <li>Collaborate with team members to enhance service quality and address common challenges.</li> <li>Stay informed about company products and industry trends to offer knowledgeable assistance.</li> <li>Participate in regular training and development sessions to improve your customer service skills.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English is required, with strong communication skills both written and verbal.</li> <li>Previous experience in customer service is an advantage, but a strong willingness to learn is highly valued.</li> <li>Excellent problem-solving skills with a focus on customer satisfaction.</li> <li>Able to manage multiple inquiries efficiently in a busy environment.</li> <li>Basic computer proficiency and familiarity with customer service software is beneficial.</li> <li>Willingness to relocate to Bulgaria and embrace a new cultural experience.</li> <li>Flexibility to work various shifts, including evenings and weekends, as required.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Relocation Package</li> <li>Fully Paid Training</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>And Much More...</li> </ol>