Administrator - Cloud Identity & Systems

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p class="MsoNormal" style="text-align: start;"><strong>What are we building?</strong></p><p class="MsoNormal" style="text-align: start;">Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.</p><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;">Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?</p><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;"><strong>What’s the position?</strong></p><p class="MsoNormal" style="text-align: start;">The Administrator - Cloud Identity &amp; Systems is responsible for the day-to-day administration, maintenance, and management of the organization's Microsoft Entra ID, Microsoft Intune, and Google Cloud Platform (GCP) environments. This technical role focuses on ensuring optimal performance, security, and availability of these critical cloud platforms while providing expert support to users and internal IT teams.</p><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;"><strong>Primary Responsibilities</strong></p><p class="MsoNormal" style="text-align: start;">Microsoft Entra ID Administration</p><ul><li><p class="MsoListParagraphCxSpFirst">Administer user accounts, groups, and organizational units within Microsoft Entra ID</p></li><li><p class="MsoListParagraphCxSpMiddle">Configure and maintain conditional access policies and multi-factor authentication (MFA) settings&nbsp;&nbsp; Manage application registrations, service principals, and enterprise application</p></li><li><p class="MsoListParagraphCxSpMiddle">Implement and maintain single sign-on (SSO) configurations for business applications&nbsp;&nbsp; Monitor and troubleshoot authentication and authorization issues</p></li><li><p class="MsoListParagraphCxSpLast">Perform user access reviews and maintain compliance with identity governance policies&nbsp;&nbsp; Configure and manage guest user access and vendor collaboration settings</p></li></ul><p class="MsoNormal" style="text-align: start;min-height: 1.7em;"></p><p class="MsoNormal" style="text-align: start;">Microsoft Intune Management</p><ul><li><p class="MsoListParagraphCxSpFirst">Deploy, configure, and maintain Microsoft Intune for mobile device management (MDM) and mobile application management (MAM)</p></li><li><p class="MsoListParagraphCxSpMiddle">Create and manage device compliance policies, configuration profiles, and security baselines&nbsp;&nbsp;Oversee application deployment and updates through Intune app management</p></li><li><p class="MsoListParagraphCxSpLast">Monitor device enrolment, compliance status, and security posture&nbsp;&nbsp; Troubleshoot device and application deployment issue</p></li></ul><p class="MsoNormal" style="text-align: start;min-height: 1.7em;"></p><p class="MsoNormal" style="text-align: start;">Google Cloud Platform (GCP) Administration</p><ul><li><p class="MsoListParagraphCxSpFirst">Administer GCP projects, resources, and billing accounts</p></li><li><p class="MsoListParagraphCxSpMiddle">Manage Identity and Access Management (IAM) roles and permissions within GCP</p></li><li><p class="MsoListParagraphCxSpMiddle">Monitor and maintain GCP compute instances, storage, and networking resources&nbsp;&nbsp; Configure and manage GCP security services and policies</p></li><li><p class="MsoListParagraphCxSpMiddle">Implement and maintain backup and disaster recovery procedures for GCP resources&nbsp;&nbsp; Optimize GCP resource utilization and cost management</p></li><li><p class="MsoListParagraphCxSpLast">Troubleshoot GCP service issues and performance problems</p></li></ul><p class="MsoNormal" style="text-align: start;min-height: 1.7em;"></p><p class="MsoNormal" style="text-align: start;">Security and Compliance</p><ul><li><p class="MsoListParagraphCxSpFirst">Implement and maintain security best practices across all managed platforms&nbsp;&nbsp; Monitor security logs and alerts for suspicious activities or policy violations</p></li><li><p class="MsoListParagraphCxSpMiddle">Assist with security audits and compliance reporting</p></li><li><p class="MsoListParagraphCxSpMiddle">Maintain documentation of security configurations and procedures</p></li><li><p class="MsoListParagraphCxSpLast">Coordinate with security team on incident response and remediation activities&nbsp;&nbsp; Ensure adherence to organizational security policies and industry standards</p></li></ul><p class="MsoNormal" style="text-align: start;min-height: 1.7em;"></p><p class="MsoNormal" style="text-align: start;">Support and Troubleshooting</p><ul><li><p class="MsoListParagraphCxSpFirst">Provide tier 2/3 technical support for Entra ID, Intune, and GCP-related issues</p></li><li><p class="MsoListParagraphCxSpMiddle">Diagnose and resolve authentication, device management, and cloud platform problems</p></li><li><p class="MsoListParagraphCxSpMiddle">Create and maintain technical documentation, knowledge base articles, and troubleshooting guides&nbsp;&nbsp; Train and mentor junior IT staff on cloud platform administration</p></li><li><p class="MsoListParagraphCxSpLast">Collaborate with vendors and Microsoft/Google support teams to resolve complex technical issues</p></li></ul><p class="MsoNormal" style="text-align: start;min-height: 1.7em;"></p><p class="MsoNormal" style="text-align: start;">Operational Excellence</p><ul><li><p class="MsoListParagraphCxSpFirst">Monitor platform performance, availability, and capacity metrics&nbsp;&nbsp; Perform routine maintenance tasks, updates, and patches</p></li><li><p class="MsoListParagraphCxSpMiddle">Implement automation scripts and workflows to improve operational efficiency&nbsp;&nbsp; Participate in change management processes and deployment activities</p></li><li><p class="MsoListParagraphCxSpMiddle">Maintain accurate inventory of managed devices, applications, and cloud resources&nbsp;&nbsp;</p></li><li><p class="MsoListParagraphCxSpLast">Generate regular reports on platform usage, security, and compliance metrics</p></li></ul><br><br><p class="MsoNormal" style="text-align: start;"><strong>What are we looking for?</strong></p><ul><li><p class="MsoListParagraphCxSpFirst">Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience</p></li><li><p class="MsoListParagraphCxSpMiddle">3-5 years of hands-on experience with Microsoft 365 and Azure administration&nbsp;&nbsp; 2+ years of experience with Microsoft Intune device management</p></li><li><p class="MsoListParagraphCxSpMiddle">2+ years of experience with Google Cloud Platform administration</p></li><li><p class="MsoListParagraphCxSpMiddle">Strong understanding of identity and access management principles</p></li><li><p class="MsoListParagraphCxSpMiddle">Experience with PowerShell, Azure CLI, and Google Cloud SDK scripting#</p></li><li><p class="MsoListParagraphCxSpLast">Knowledge of mobile device management (MDM) and mobile application management (MAM) concepts</p></li></ul><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;">Technical Expertise</p><ul><li><p class="MsoListParagraphCxSpFirst">Microsoft Entra ID: User and group management, conditional access, application proxy, SSO configuration</p></li><li><p class="MsoListParagraphCxSpMiddle">Microsoft Intune: Device enrollment, compliance policies, configuration profiles, app deployment, Windows Autopilot</p></li><li><p class="MsoListParagraphCxSpMiddle">Google Cloud Platform: IAM, Compute Engine, Cloud Storage, VPC networking, Cloud Monitoring, billing management</p></li><li><p class="MsoListParagraphCxSpMiddle">Security: Multi-factor authentication, conditional access policies, security baselines, compliance reporting</p></li><li><p class="MsoListParagraphCxSpMiddle">Scripting: PowerShell, Azure CLI, Google Cloud SDK, basic Python or Bash scripting</p></li><li><p class="MsoListParagraphCxSpLast">Networking: Understanding of DNS, DHCP, VPNs, and network security concepts</p></li></ul><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;">Professional Certifications (Preferred)</p><ul><li><p class="MsoListParagraphCxSpFirst">Microsoft 365 Certified: Modern Desktop Administrator Associate&nbsp;&nbsp; Microsoft Certified: Identity and Access Administrator Associate</p></li><li><p class="MsoListParagraphCxSpMiddle">Microsoft Certified: Endpoint Administrator Associate&nbsp;&nbsp; Google Cloud Associate Cloud Engineer</p></li><li><p class="MsoListParagraphCxSpLast">CompTIA Security+ or equivalent security certification</p></li></ul><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;"><strong>What’s in it for you?</strong></p><p class="MsoNormal" style="text-align: start;">We offer our employees more than just competitive compensation. Our team benefits include:</p><ul><li><p>Competitive pay and benefits</p></li><li><p>Flexible vacation allowance</p></li><li><p>Flexible work from home or office hours</p></li><li><p>Startup culture backed by a secure, global brand</p></li></ul><p class="MsoNormal" style="text-align: start;">&nbsp;</p><p class="MsoNormal" style="text-align: start;"><strong>Roster of Uniques</strong></p><p class="MsoNormal" style="text-align: start;">We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer</p>
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