Agent Operations Specialist (Transactions) - Puerto Rico - (REMOTE)

<div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: italic;font-variant: normal;text-decoration: none;vertical-align: baseline;">We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Puerto Rico.</span></div><b style="font-weight: normal;"><br></b><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Who is eXp?</span><span style="font-size: 11.0pt;font-family: Arial , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools &amp; training, eXp has broken the traditional mold of real estate. We are doing big things. </span><span style="font-size: 11.0pt;font-family: Arial , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization!</span><span style="font-size: 11.0pt;font-family: Arial , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">What you will do:</span><span style="font-size: 11.0pt;font-family: Arial , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">The Transactions department ensures the integrity, compliance, and efficiency of real estate transactions. It guarantees that processes, documents, and reports align with company policies and local regulations. The Agent Operations Specialist supports agents, optimizes workflows, mitigates compliance risks, and ensures timely payments by coordinating with Finance. This role also audits business activity, tracks agent productivity, and serves as a compliance champion for real estate operations.</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Agent Support Responsibilities</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><ul style="margin-top: 0;margin-bottom: 0;"><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Act as the primary point of contact for new agents or teams, addressing questions and concerns.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Assist agents with transaction-related inquiries, providing guidance and support.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Review agent listings in CRM to ensure data accuracy and compliance.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Monitor company real estate portals to ensure listings are aligned with brand standards.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Publish and update individual agent listings on portals and manage lead forwarding.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Supervise listing’s inquiries.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Participate in community-building efforts via Slack and Metaverse.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Give support to event organization and other operational activities.</span></div></li></ul><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Transaction Responsibilities</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><ul style="margin-top: 0;margin-bottom: 0;"><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Supervise, process, and review all transactions from listing to payment.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Validate, track, and report on closing documents and commission payments.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Support agents on compliance, policy requirements, and transaction best practices.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Coordinate with Finance to ensure accurate and timely commission payments.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Perform internal audits of unreported transactions and listing activity.</span></div></li></ul><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Tools &amp; Platforms You Will Use</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><ul style="margin-top: 0;margin-bottom: 0;"><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Internal invoicing tool</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">HubSpot</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Slack</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">CODA&nbsp;</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Local CRM</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">eXp World</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Google Drive</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Canva</span></div></li></ul><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Key Responsibilities &amp; Performance Standards</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><ul style="margin-top: 0;margin-bottom: 0;"><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Ensure complete, correct documentation at all transaction stages: listing, promise, closing, and payment.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Provide continuous agent support from onboarding through post-closing.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Maintain weekly and monthly reports (listings, closings, pending payments).</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Actively train agents on compliance processes and improve operational performance.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Uphold and update templates by country (contracts, disclosures, checklists).</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Implement the processes established in the SOP.</span></div></li></ul><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">How you will grab our attention:</span><span style="font-size: 11.0pt;font-family: Arial , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><ul style="margin-top: 0;margin-bottom: 0;"><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Excellent communication and organization skills.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Strong understanding of real estate operations and compliance frameworks.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Experience with real estate platforms such as CRM, invoicing and HubSpot.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Intermediate/Advanced English and Native Spanish fluency.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 0.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Proactive problem-solver with analytical mindset.</span></div></li><li style="list-style-type: disc;font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><div dir="ltr" style="margin-top: 0.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">Passion for delivering outstanding agent experience.</span></div></li></ul><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: italic;font-variant: normal;text-decoration: none;vertical-align: baseline;">If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!</span><span style="font-size: 10.5pt;font-family: Verdana , sans-serif;color: rgb(38,50,56);background-color: rgb(255,255,255);font-weight: 400;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">&nbsp;</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"><br></b></span><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: italic;font-variant: normal;text-decoration: none;vertical-align: baseline;">EEO Statement:&nbsp;</span></div><div dir="ltr" style="margin-top: 12.0pt;margin-bottom: 12.0pt;"><span style="font-size: 12.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: 400;font-style: italic;font-variant: normal;text-decoration: none;vertical-align: baseline;">We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.&nbsp;</span></div><span style="font-size: 14.0pt;font-family: Verdana , sans-serif;color: rgb(0,0,0);background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><b style="font-weight: normal;"></b></span></div><b style="font-weight: normal;"></b></div>