Appeals M.D. - Family or Internal Medicine Required - Remote

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start <strong>Caring. Connecting. Growing together</strong>.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">The Appeals and Grievances Medical Director is responsible for ongoing clinical review and adjudication of appeals and grievances cases for UnitedHealthcare associated companies.&nbsp;</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.&nbsp;</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Primary Responsibilities:</strong></span></span></p>
<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Performance accountabilities include:</span></span></p>
<ul>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Perform individual case review for appeals and grievances for various health plan and insurance products, which may include PPO, ASO, HMO, MAPD, and PDP. The appeals are in response to adverse determinations for medical services related to benefit design and coverage and the application of clinical criteria of medical policies</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Perform Department of Insurance/Department of Managed Healthcare, and CMS regulatory responses</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Communicate with UnitedHealthcare medical directors regarding appeals decision rationales, and benefit interpretations</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Communicate with UnitedHealthcare Regional and Plan medical directors and network management staff regarding access, availability, network, and quality issues</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Provide clinical and strategic input when participating in organizational committees, projects, and task forces</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Required Qualifications:</strong></span></span></p>
<ul>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">MD or DO with an active, unrestricted license</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Board Certified in an ABMS or AOBMS specialty</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">5+ years of clinical practice experience</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></span></p>
<ul>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">2+ years of Quality Management experience&nbsp;</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Intermediate or higher level of proficiency with managed care</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Excellent telephonic communication skills; excellent interpersonal communication skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Excellent project management skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Data analysis and interpretation skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Excellent presentation skills for both clinical and non-clinical audiences. Familiarity with current medical issues and practices</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Creative problem-solving skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Basic computer skills, typing, word processing, presentation, and spreadsheet applications skills. Internet researching skills</span></span></li>
<li style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Solid team player and team building skills</span></span></li>
</ul>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Compensation for this specialty generally ranges from $238,000 to $357,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience, and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.</span></span></p>
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<p style="font-family: Tahoma;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><strong>Application Deadline:</strong> This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.&nbsp;</em></span></span></p>
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<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. &nbsp; &nbsp;</em></span></span></p>
<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>&nbsp;</em></span></span></p>
<p style="font-family: Tahoma; text-align: center;"><span style="font-size: 10px;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.&nbsp;</em></span></span></p>
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