Account Coordinator (London, UK - Bilingual French and/or Spanish)

<span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Summary/Objective</span></b><span style="font-family:'Century Gothic', sans-serif;">&nbsp;<br>The Account Management Coordinator position is made up of administrative duties that support the department in conjunction with creating relationships with our Airline, Cruise Line and Hotel partners.&nbsp; The position is intended to be a path to the Account Manager role.&nbsp;<br><br><strong>This position is remote in the UK. Preference is specifc to London, with the intention of a location opening in 2026. The ideal candidate must be bilingual in French and/or Spanish.</strong></span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Essential Functions</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><i><span style="font-family:'Century Gothic', sans-serif;">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></i></span></span></span></span><ul><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Learn client’s business and support Account Manager(s) in meeting deliverables. </span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Support Account Managers in their coordination with Business Development team to ensure a smooth client transition from contract signing to implementation.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Support and help prepare client communications ranging from weekly performance meetings to business reviews.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Become knowledgeable with API technology platforms for the Account Management department.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Assist the Account Manager(s) with day to day items.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Maintain spreadsheets and update databases with information.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Other job duties may be assigned when needed, based on the client’s or API’s needs.</span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Competencies</span></b></span></span></span></span><ul><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Problem Solving/Analysis</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Building Relationships</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Results Driven</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Technical Capacity</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Communication Proficiency</span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Supervisory Responsibility</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">None</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Work Environment</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">This position operates in a remote environment. This role routinely uses standard office equipment such as computers and phones.</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Physical Demands</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Position Type and Expected Hours of Work</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand.</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Travel</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">This position does not require travel.</span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Required Education and Experience</span></b></span></span></span></span><ul><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Bachelor's degree from an accredited college or university</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;"><strong>Must be bilingual in French and/or Spanish.</strong></span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">At least 1 year travel industry experience, working closely with airlines and/or hotels is a must</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Strong computer skills, with an emphasis on Microsoft Office products especially Excel</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Exceptional verbal and written communication skills</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Customer service skills</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Flexible to work afterhours based on business demand</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Attention to detail and the ability to produce high quality work is a must.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Ability to understand and work with diverse culture here and abroad.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals.</span></span></span></span></span></li><li class="Body" style="border:none;margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Able to multi task and work well under strict deadlines.</span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Preferred Education and Experience</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">Bi-lingual French is a plus</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><b><span style="font-family:'Century Gothic', sans-serif;">Additional Eligibility Qualifications</span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-family:'Century Gothic', sans-serif;">None required for this position.</span></span></span></span></span><br>&nbsp;<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;"><strong>Who We Are</strong></span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!</span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;"><strong>Other Duties</strong></span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">Duties, responsibilities and activities may change at any time according to business needs.</span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).</span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;"><strong>Work Environment</strong></span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;"><strong>Physical Demands</strong></span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.</span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;"><strong>AAP/EEO Statement</strong></span></span></p>

<p><span style="\&quot;font-size:12px\&quot;"><span style="\&quot;font-family:Arial,Helvetica,sans-serif\&quot;">Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</span></span></p>