Revenue Cycle Coordinator (Patient Billing Services) - Self-Pay, Analytics, Revenue Cycle Counseling (SPARC) - Patient Financial Services (PFS)
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
The Revenue Cycle Coordinator for Patient Financial Services is a supervisory role focused on overseeing Patient Billing Services within the SPARCC division. This position is responsible for addressing complex billing issues, enhancing the patient experience, and ensuring compliance within the revenue cycle. The coordinator will lead a team, manage patient accounts, and conduct quality assurance checks while fostering a collaborative and respectful environment for diverse stakeholders.
Responsibilities
• Supervise the work of Patient Account Representatives and/or Revenue Cycle Representatives.
,
• Serve as a payor expert and technical resource for billing issues.
,
• Develop and train new staff to improve revenue cycle knowledge.
,
• Oversee and review employee work to ensure correct reimbursement actions are taken.
,
• Perform quality assurance checks and productivity audits to identify and resolve trends and errors.
,
• Prepare reports to assure quality and productivity requirements are met.
,
• Develop and monitor employee performance goals for compliance.
,
• Lead and conduct staff meetings on a rotating basis.
,
• Implement new processes to ensure effective and efficient operations.
,
• Create, maintain, and update job process documentation as needed.
,
• Gather and respond to requests for information from external agencies.
Requirements
• Bachelor's degree or equivalent education and experience in a financial, medical billing, coding, and/or revenue cycle environment.
,
• 2 years of experience in a high-volume customer service environment managing difficult conversations.
,
• Outstanding attention to detail with proven ability to gather and analyze data.
,
• Proficient in Microsoft Office Suite with strong Excel skills.
,
• Effective communication skills (written and verbal) and active listening skills.
,
• Time management skills and ability to multi-task in a fast-paced environment.
Nice-to-haves
• 3+ years experience in medical claims processing, healthcare revenue cycle, or medical coding.
,
• Experience in a medical or emergency room setting.
,
• Advanced knowledge of medical terminology and healthcare billing.
,
• Experience as a team leader or supervisor.
,
• Experience identifying opportunities for improvements in processes and reporting.
Benefits
• Hybrid work environment with remote work options within Iowa.
,
• Training provided either onsite or via Zoom.
,
• Workstation provided with necessary equipment for onsite and remote work. Apply tot his job
The Revenue Cycle Coordinator for Patient Financial Services is a supervisory role focused on overseeing Patient Billing Services within the SPARCC division. This position is responsible for addressing complex billing issues, enhancing the patient experience, and ensuring compliance within the revenue cycle. The coordinator will lead a team, manage patient accounts, and conduct quality assurance checks while fostering a collaborative and respectful environment for diverse stakeholders.
Responsibilities
• Supervise the work of Patient Account Representatives and/or Revenue Cycle Representatives.
,
• Serve as a payor expert and technical resource for billing issues.
,
• Develop and train new staff to improve revenue cycle knowledge.
,
• Oversee and review employee work to ensure correct reimbursement actions are taken.
,
• Perform quality assurance checks and productivity audits to identify and resolve trends and errors.
,
• Prepare reports to assure quality and productivity requirements are met.
,
• Develop and monitor employee performance goals for compliance.
,
• Lead and conduct staff meetings on a rotating basis.
,
• Implement new processes to ensure effective and efficient operations.
,
• Create, maintain, and update job process documentation as needed.
,
• Gather and respond to requests for information from external agencies.
Requirements
• Bachelor's degree or equivalent education and experience in a financial, medical billing, coding, and/or revenue cycle environment.
,
• 2 years of experience in a high-volume customer service environment managing difficult conversations.
,
• Outstanding attention to detail with proven ability to gather and analyze data.
,
• Proficient in Microsoft Office Suite with strong Excel skills.
,
• Effective communication skills (written and verbal) and active listening skills.
,
• Time management skills and ability to multi-task in a fast-paced environment.
Nice-to-haves
• 3+ years experience in medical claims processing, healthcare revenue cycle, or medical coding.
,
• Experience in a medical or emergency room setting.
,
• Advanced knowledge of medical terminology and healthcare billing.
,
• Experience as a team leader or supervisor.
,
• Experience identifying opportunities for improvements in processes and reporting.
Benefits
• Hybrid work environment with remote work options within Iowa.
,
• Training provided either onsite or via Zoom.
,
• Workstation provided with necessary equipment for onsite and remote work. Apply tot his job