Customer Success Growth Consultant (CSM) - Remote
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<h3><strong>About AI Acquisition</strong></h3><p><strong>AI Acquisition</strong> is The Growth Partner reimagined—a bold evolution of our mission to empower marketing agency owners to grow with predictability and scalability.</p><p>In less than three years, we’ve grown from $0 to multi-8 figures and are on track to hit the 9-figure mark later this year. How? By focusing on growth, building exceptional relationships, and creating a high-performance, positive environment for both our clients and team members.</p><p>We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our <strong>AI Agency Incubator (Self-Guided)</strong>, <strong>AI Accelerator (Done With You)</strong>, or <strong>AI Agency Launchpad (Done For You)</strong>, we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal.<br><br><strong>Hear from our leaders:<br></strong></p><ul> <li> <strong>Jordan Lee, Co-Founder & Chairman</strong>, shares insights about the business: <a href="https://www.loom.com/share/901416c6dac648acbe8a8b7fad8198d4" target="_blank" rel="nofollow noreferrer noopener" class="external">Watch here</a> </li> <li> <strong>Matthew Jones, Managing Director</strong>, discusses his career progression and personal growth since joining The Growth Partner: <a href="https://f.io/Tn1Z6w4m" target="_blank" rel="nofollow noreferrer noopener" class="external">Watch here</a><br> </li> </ul><h3><strong>Why Join AI Acquisition?</strong></h3><p></p><ul> <li>Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results.</li> <li>Work in a dynamic, remote environment with a team dedicated to transforming lives.</li> <li>Opportunity to grow with a company experiencing rapid growth as we scale to support more members.</li> <li>Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days.</li> <li>Surround yourself with exceptionally talented, driven people who are in pursuit of excellence.</li> </ul><p>This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth.<br><br><strong>The Role</strong></p><p></p><p>We’re seeking a <strong>Customer Success Growth Consultant</strong> to join our team and drive the success of ambitious entrepreneurs in our <strong>Growth Partner Accelerator</strong>.</p><p>In this role, you’ll oversee a portfolio of clients, conduct daily 1:1 consultation sessions, and guide them on the development and execution of their growth action plans. You’ll act as a trusted advisor, helping entrepreneurs overcome obstacles, scale their businesses, and achieve their goals.</p><p>This is a unique opportunity for ex-agency owners or experienced business growth coaches who are passionate about helping others succeed.<br><br><strong>What You’ll Do<br></strong></p><ul> <li> <strong>Client Engagement & Progress Management</strong>:</li> <ul> <li>Conduct in-depth, personalized video consultations to understand each client’s current position and goals, crafting tailored action plans.</li> <li>Provide ongoing support through regular progress reviews, offering strategic guidance to ensure accountability and continuous advancement.</li> <li>Manage a portfolio of around 40 clients, ensuring each receives the attention and support needed to thrive.</li> </ul> <li> <strong>Strategic Program & Client Optimization</strong>:</li> <ul> <li>Deliver insightful analysis on client progress and overall program performance to inform key stakeholder decisions.</li> <li>Refine strategies in offer creation, marketing, and sales to help clients increase revenue.</li> <li>Regularly audit and optimize client funnels, offers, pricing, and sales processes to maximize effectiveness and growth.</li> </ul> <li> <strong>Client Success & Experience Management</strong>:</li> <ul> <li>Oversee the end-to-end client experience, proactively implementing improvements to maximize satisfaction and results.</li> <li>Act as a dedicated coach through 1:1 sessions, setting clear action plans, holding clients accountable, and providing targeted feedback via Slack.</li> <li>Rapidly resolve challenges while reviewing key milestones to ensure clients stay focused on high-impact activities that drive their success.</li> </ul> <li> <strong>Marketing & Resource Support</strong>:</li> <ul> <li>Review and refine client-created marketing materials to ensure quality and effectiveness.</li> <li>Serve as a key resource within our digital community platforms, promptly addressing client inquiries and guiding them to the most relevant tools, content, and learning materials.</li> </ul> </ul><p><strong>Requirements</strong></p><h3><strong>What We’re Looking For</strong></h3><ul> <li> <strong>Experience</strong>: At least 3 years of experience growing, coaching, or consulting businesses, with a proven track record of helping entrepreneurs achieve their goals.</li> <li> <strong>Industry Knowledge</strong>: Ex-agency owners or individuals with extensive digital marketing and sales experience are highly preferred.</li> <li> <strong>Commitment to Growth</strong>: Passionate about learning and developing both technical and professional skills.</li> <li> <strong>High-Performance Mindset</strong>: Thrives in dynamic, fast-paced environments surrounded by ambitious, driven individuals.</li> <li> <strong>Coaching Skills</strong>: Strong ability to hold clients accountable, provide actionable feedback, and guide them through challenges.</li> </ul><p><strong>Benefits</strong></p><p></p><h3><strong>What’s In It For You?</strong></h3><ul> <li> <strong>Competitive Compensation</strong>:</li> <ul> <li>Base retainer: $5K–$10K/month</li> <ul> <li>Standard band: $5K–$8K</li> <li>Senior band: $7K–$10K for ex-agency owners with $10M+ P&L experience</li> </ul> <li>Upsells & Cross-Sells: 7.5% on sets (uncapped—your ceiling is your ambition).</li> <li>Deal Bonuses:</li> <ul> <li>$1K–$3K for referrals (30-day rolling).</li> <li>$1K for “most monthly client deals closed.”</li> <li>Fast-start bonus on deals closed within 45 days.</li> </ul> </ul> <li> <strong>Realistic OTE</strong>: $120K–$150K+ in year 1.</li> <li> <strong>Equity Opportunities</strong>: Invitation to a share scheme after 12 months (subject to performance)—a rare path to ownership in a fast-scaling business.</li> <li> <strong>Professional Growth</strong>:</li> <ul> <li>1:1 executive coaching.</li> <li>$20K annual training budget.</li> <li>Continuous up-skilling at the C-suite level.<br> </li> </ul> </ul><h3>Ready to grow others <em>and</em> yourself?</h3><p>In your application please include:</p><ol><ul> <li> A 2‑minute Loom on your biggest B2B client win </li> <li> CV / LinkedIn URL </li> <li> One paragraph on the hardest revenue obstacle you’ve solved </li> </ul></ol><p>We review every application personally. If there’s a fit, expect us to reach out within 72hrs. </p><p></p>