Danish Speaking Customer Service Jobs In Malta

<p>Mercier Consultancy is delighted to announce an exciting opportunity for Danish Speaking Customer Service Representatives to join our team in the stunning island nation of Malta! This is a fantastic chance to provide top-notch support to our Danish-speaking clients, ensuring their inquiries are managed effectively and with a personal touch. Experience Malta's rich history, beautiful coastlines, and vibrant culture, while advancing your career in a dynamic and supportive environment. If you are enthusiastic about customer service and eager to immerse yourself in a new adventure, we want to hear from you!</p><p></p><h3>Responsibilities</h3><ul> <li>Deliver high-quality customer service in Danish through various communication channels, including phone, email, and live chat.</li> <li>Assist customers with inquiries about products and services, providing accurate information and solutions.</li> <li>Effectively address customer complaints and issues, ensuring a positive and satisfactory experience.</li> <li>Document customer interactions accurately and contribute valuable insights for service enhancement.</li> <li>Collaborate with team members to improve service delivery and resolve common challenges.</li> <li>Stay knowledgeable about company offerings and industry trends to offer informed assistance.</li> <li>Engage in ongoing training and development to continuously improve your skills.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English is required, along with strong written and verbal communication skills.</li> <li>Previous experience in customer service is a plus, but a positive attitude and willingness to learn are highly valued.</li> <li>Excellent problem-solving skills and a strong commitment to providing exceptional customer service.</li> <li>Ability to handle multiple inquiries effectively in a fast-paced work environment.</li> <li>Basic computer proficiency and familiarity with customer service software is advantageous.</li> <li>Enthusiasm for relocating to Malta and adapting to a new cultural experience.</li> <li>Flexibility to work varied shifts, including evenings and weekends, as needed.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>And Much More...</li> </ol>