Vice President of Existing Business & Growth, National Accounts - Hybrid - Cigna Healthcare
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
The Vice President of Existing Business and Growth will play a pivotal role in supporting the Northeast market, which encompasses states such as Maine, Massachusetts, Rhode Island, Vermont, New Hampshire, Connecticut, Pennsylvania, New York, and New Jersey. This hybrid position requires the incumbent to be present in the local Cigna office three days a week. The primary responsibility of this role is to execute a local market client retention and growth strategy for the National Accounts Buyer Group, aligning with Cigna Healthcare's overarching value proposition. The goal is to enhance client and customer retention, improve competitive positioning, increase membership, and drive earnings growth while upholding a strong brand reputation in the market. In this capacity, the Vice President will lead a team dedicated to delivering innovative consultative solutions that address client and customer challenges related to health and wellness, productivity, and security. This position reports directly to the Growth Leader for National Accounts and collaborates closely with local U3000 market leadership. The ideal candidate will demonstrate exceptional leadership capabilities, a proven track record in executing business retention and growth plans, and possess strong influencing and negotiation skills. The role also requires adept distribution management and the ability to navigate an ambiguous and rapidly changing market environment. The Vice President will be fully accountable for the performance of the National Account Executive organization, managing the development and execution of market strategies to achieve retention and growth objectives. This includes ensuring that client-specific development plans are created and executed by the National Account Executives (NAEs) under their supervision. The role involves working collaboratively with NAEs and Directors of Account Management to ensure a cohesive approach to account development strategies and proactive service initiatives. Additionally, the Vice President will oversee the renewal and presentation processes for assigned customers, develop tactical plans to meet organizational objectives, and ensure the completion of all strategic planning activities. Regular meetings with staff, producers, and customers will be held to maintain alignment and progress. The Vice President will also support new business sales efforts in their markets, coach team members in their professional development, and provide input into the development of market-specific retention and growth plans. They will maintain a strong intelligence capability through customer and broker interactions, complete all reporting requirements on time, and ensure the effective use of SalesForce.com (SFDC) for tracking metrics and dashboards. The role requires approximately 50% travel for external client visits, forums, advisory boards, and internal leadership training meetings, with travel schedules varying according to the annual sales cycle.
Responsibilities
• Full accountability for National Account Executive organizational performance
,
• Manages the development and execution of the market strategy to achieve the retention and growth plan
,
• Achieves retention/membership growth and persistency goals
,
• Ensures Client specific development plans are created and executed on by the NAEs that report to them
,
• Works with NAEs and Directors of Account Management staff to ensure an integrated approach to account development strategies and proactive service strategy
,
• Works with NAEs to manage the renewal and presentation process for assigned customers
,
• Develop and execute tactical plans to achieve organizational objectives
,
• Ensures completion of all strategic planning; holds systematic meeting schedules with staff, producer and customers
,
• Collaborates and supports the NA and US Employer new business sales efforts in their markets
,
• Coaches individuals in professional development
,
• Works with staff to build and execute individual development action plans
,
• Coaches team in their individual development needs
,
• Oversees and provides input to the development of market specific retention and growth plan
,
• Provides input to the development and execution of local marketing strategies
,
• Develops and maintains strong intelligence capability through customer/broker contact and formal competitive analysis
,
• Achieves/exceeds earnings plan
,
• Completes all reporting requirements on time
,
• Ensures the use of, and accurate and timely completion, SalesForce.com (SFDC)
,
• Monitor critical metrics/dashboards to identify operational strengths, weaknesses and opportunities for improvement
Requirements
• Bachelor's Degree or equivalent work experience
,
• 8+ years of industry related experience; minimum of 5 years of sales and account management experience required
,
• Sales management experience preferred, including recruitment, selection and development of new sales representatives
,
• Excellent knowledge of sales and management process to be responsible for developing and executing account penetration strategies with NAES and in partnership with NA New Business Sales teams
,
• Excellent negotiation and influencing skills, including public speaking and presentation skills
,
• Proven ability to lead a sales team and develop staff
,
• Demonstrated leadership skills required to support a strong sales growth result
,
• Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
,
• Comfortable dealing with and managing an ever-changing, highly competitive industry/ environment; communicates optimism and confidence in the future
,
• Proven experience building a competitive sales force and leading a multidisciplinary team of professionals
Nice-to-haves
• Experience in health care or insurance industry
,
• Familiarity with Salesforce or similar CRM tools
,
• Strong analytical skills to assess market trends and performance metrics
Benefits
• Smoking cessation program
,
• Health insurance
,
• 401k plan
,
• Paid holidays
,
• Flexible scheduling
,
• Professional development opportunities Apply tot his job
The Vice President of Existing Business and Growth will play a pivotal role in supporting the Northeast market, which encompasses states such as Maine, Massachusetts, Rhode Island, Vermont, New Hampshire, Connecticut, Pennsylvania, New York, and New Jersey. This hybrid position requires the incumbent to be present in the local Cigna office three days a week. The primary responsibility of this role is to execute a local market client retention and growth strategy for the National Accounts Buyer Group, aligning with Cigna Healthcare's overarching value proposition. The goal is to enhance client and customer retention, improve competitive positioning, increase membership, and drive earnings growth while upholding a strong brand reputation in the market. In this capacity, the Vice President will lead a team dedicated to delivering innovative consultative solutions that address client and customer challenges related to health and wellness, productivity, and security. This position reports directly to the Growth Leader for National Accounts and collaborates closely with local U3000 market leadership. The ideal candidate will demonstrate exceptional leadership capabilities, a proven track record in executing business retention and growth plans, and possess strong influencing and negotiation skills. The role also requires adept distribution management and the ability to navigate an ambiguous and rapidly changing market environment. The Vice President will be fully accountable for the performance of the National Account Executive organization, managing the development and execution of market strategies to achieve retention and growth objectives. This includes ensuring that client-specific development plans are created and executed by the National Account Executives (NAEs) under their supervision. The role involves working collaboratively with NAEs and Directors of Account Management to ensure a cohesive approach to account development strategies and proactive service initiatives. Additionally, the Vice President will oversee the renewal and presentation processes for assigned customers, develop tactical plans to meet organizational objectives, and ensure the completion of all strategic planning activities. Regular meetings with staff, producers, and customers will be held to maintain alignment and progress. The Vice President will also support new business sales efforts in their markets, coach team members in their professional development, and provide input into the development of market-specific retention and growth plans. They will maintain a strong intelligence capability through customer and broker interactions, complete all reporting requirements on time, and ensure the effective use of SalesForce.com (SFDC) for tracking metrics and dashboards. The role requires approximately 50% travel for external client visits, forums, advisory boards, and internal leadership training meetings, with travel schedules varying according to the annual sales cycle.
Responsibilities
• Full accountability for National Account Executive organizational performance
,
• Manages the development and execution of the market strategy to achieve the retention and growth plan
,
• Achieves retention/membership growth and persistency goals
,
• Ensures Client specific development plans are created and executed on by the NAEs that report to them
,
• Works with NAEs and Directors of Account Management staff to ensure an integrated approach to account development strategies and proactive service strategy
,
• Works with NAEs to manage the renewal and presentation process for assigned customers
,
• Develop and execute tactical plans to achieve organizational objectives
,
• Ensures completion of all strategic planning; holds systematic meeting schedules with staff, producer and customers
,
• Collaborates and supports the NA and US Employer new business sales efforts in their markets
,
• Coaches individuals in professional development
,
• Works with staff to build and execute individual development action plans
,
• Coaches team in their individual development needs
,
• Oversees and provides input to the development of market specific retention and growth plan
,
• Provides input to the development and execution of local marketing strategies
,
• Develops and maintains strong intelligence capability through customer/broker contact and formal competitive analysis
,
• Achieves/exceeds earnings plan
,
• Completes all reporting requirements on time
,
• Ensures the use of, and accurate and timely completion, SalesForce.com (SFDC)
,
• Monitor critical metrics/dashboards to identify operational strengths, weaknesses and opportunities for improvement
Requirements
• Bachelor's Degree or equivalent work experience
,
• 8+ years of industry related experience; minimum of 5 years of sales and account management experience required
,
• Sales management experience preferred, including recruitment, selection and development of new sales representatives
,
• Excellent knowledge of sales and management process to be responsible for developing and executing account penetration strategies with NAES and in partnership with NA New Business Sales teams
,
• Excellent negotiation and influencing skills, including public speaking and presentation skills
,
• Proven ability to lead a sales team and develop staff
,
• Demonstrated leadership skills required to support a strong sales growth result
,
• Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
,
• Comfortable dealing with and managing an ever-changing, highly competitive industry/ environment; communicates optimism and confidence in the future
,
• Proven experience building a competitive sales force and leading a multidisciplinary team of professionals
Nice-to-haves
• Experience in health care or insurance industry
,
• Familiarity with Salesforce or similar CRM tools
,
• Strong analytical skills to assess market trends and performance metrics
Benefits
• Smoking cessation program
,
• Health insurance
,
• 401k plan
,
• Paid holidays
,
• Flexible scheduling
,
• Professional development opportunities Apply tot his job