Danish Speaking Customer Happiness Specialist

<p>Patrique Mercier Recruitment FR is a leading recruitment agency dedicated to linking talented individuals with remarkable job opportunities across Greece. We are pleased to announce a fantastic opportunity for a Danish Speaking Customer Happiness Specialist. In this pivotal role, you will focus on ensuring that our Danish-speaking customers enjoy outstanding support and service, enhancing their overall satisfaction with our offerings.</p><br><h3>Responsibilities</h3><ul> <li>Act as the main contact for Danish-speaking customers, providing assistance via phone, email, and live chat.</li> <li>Ensure a high level of customer satisfaction by responding to inquiries and resolving issues in a timely and effective manner.</li> <li>Document all customer interactions and feedback in our CRM system to maintain accurate records for analysis.</li> <li>Analyze customer feedback to identify trends and suggest improvements to the customer experience.</li> <li>Collaborate with other departments to implement efficient solutions that enhance customer happiness.</li> <li>Stay informed about product updates and company initiatives to provide informed support to customers.</li> <li>Contribute positively to team initiatives, sharing insights and participating in projects aimed at improving customer satisfaction.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, with excellent written and verbal communication skills.</li> <li>A background in customer service or related roles is highly preferred.</li> <li>Strong interpersonal skills and the ability to connect with customers effectively.</li> <li>Problem-solving mindset focused on delivering an exceptional customer experience.</li> <li>Familiarity with CRM systems and customer support tools is advantageous.</li> <li>Strong organizational skills and attention to detail when handling customer inquiries.</li> <li>A commitment to providing outstanding service and fostering customer happiness.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>