Collections - Collector 1 - Full Time - Remote (AK, AZ, FL, NV, TX, WA, WY)

<p>We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!</p>
<!--_dfFormat_=html--><p style="text-align: justify; margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">This position is responsible for the timely collection of delinquent loans. Works within the established department policies and procedures to ensure that the credit union’s delinquency is within parameters established by management.&nbsp; Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments.&nbsp; Appropriate action taken at the appropriate time reduces credit union losses.</span></p>
<p style="text-align: justify; margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;">&nbsp;</p>
<p style="text-align: justify; margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Responsibilities:</strong>&nbsp;</span></p>
<ul>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Reviews and works assigned delinquent accounts.&nbsp; Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including FDCPA.</span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ensures documentation of all work done is accurate and complete.</span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Recommends, vehicles for repossession.</span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Conducts skip tracing for locating members as necessary.</span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Makes recommendations for extensions or deferments. </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Stays current on collection process knowledge, legal/regulatory requirements and trends.&nbsp; </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Supports and participates in continuous improvement activities. </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Represents the Credit Union in a positive and professional manner. </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Maintains member and other sensitive information with confidentiality. </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Works with each member for a positive resolution for the member and NuVision Federal Credit Union.</span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Treats team members and members with respect. </span></li>
<li style="text-align: justify; font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Other related duties as assigned. </span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications:</strong>&nbsp;</span></p>
<ul>
<li style="font-size: 12pt;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Must have a strong background in the Fair Debt Collection Practice Act.</span></li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Working knowledge of general collection practices.</span></li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Good time management skills and ability to multi-task and prioritize work.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong attention to detail.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Good written and verbal communication skills.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to work in a fast-paced goal-oriented environment.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;">
<p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Good organizational, follow-through, negotiation, and problem-solving skills.</span></p>
</li>
<li style="font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Commitment to excellent customer service.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Education:</strong>&nbsp;</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">High School Diploma or GED required.</span></li>
</ul>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Website:</strong>&nbsp;nuvisionfederal.com/careers</span></p>
<p>&nbsp;</p>
<p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="text-decoration: underline;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Pay scale by applicable geographic location:</span></strong></span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc">
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Alaska: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $23.29 - <strong>Mid</strong> $29.11 - <strong>Max&nbsp;</strong>$34.91</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Arizona: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $20.53 - <strong>Mid</strong> $25.67 -&nbsp;<strong>Max</strong> $30.80</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Florida: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $19.58 - <strong>Mid</strong> $24.48 - <strong>Max&nbsp;</strong>$29.37</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Nevada: &nbsp;Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $21.01 - <strong>Mid</strong> $26.26 - <strong>Max&nbsp;</strong>$31.51</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Texas: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $19.77 - <strong>Mid</strong> $24.72- <strong>Max&nbsp;</strong>$29.66</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Washington: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $23.86 - <strong>Mid</strong> $29.83 - <strong>Max&nbsp;</strong>$35.79</span></li>
<li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;">Wyoming: Min</span></strong><span style="font-size: 12.0pt; line-height: 107%; font-family: Arial, sans-serif;"> $20.25 - <strong>Mid</strong> $25.31 - <strong>Max&nbsp;</strong>$30.37</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.</span></p>
<p>&nbsp;</p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits:</strong></span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Medical</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Dental</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Vision</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Life Insurance</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexible Spending Account</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">401(k) Matching</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Time Off</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Training Provided</span></li>
<li style="font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tuition Reimbursement</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>California Employee Privacy Notice:<br></strong><a rel="noopener" href="https://nuvisionfederal.com/disclosures/ccpa/" target="_blank">https://nuvisionfederal.com/disclosures/ccpa/</a></span></p>
<p>&nbsp;</p>
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