Danish Speaking E-commerce Support Specialist

Posted 2025-08-23
Remote, USA Full Time Immediate Start
<p>Patrique Mercier Recruitment FR is excited to announce an opportunity for a Danish Speaking E-Commerce Support Specialist. This fantastic position is designed for individuals who are not only fluent in Danish but are also passionate about e-commerce. In this role, you will be essential in delivering a high-quality online shopping experience to our Danish-speaking customers, addressing their inquiries, and providing effective support.</p><br><h3>Responsibilities</h3><ul> <li>Provide excellent customer service to Danish-speaking clients via email, chat, and phone communications.</li> <li>Assist customers with inquiries related to product details, order tracking, returns, and payment methods.</li> <li>Resolve customer complaints and concerns promptly and professionally.</li> <li>Accurately manage and process customer orders throughout the order lifecycle.</li> <li>Stay updated on current product offerings, promotions, and company policies.</li> <li>Collaborate with other departments to continuously improve customer service and experience.</li> <li>Maintain detailed records of customer interactions in the CRM system for effective follow-up.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Previous experience in customer service or e-commerce is preferred.</li> <li>Strong enthusiasm for e-commerce and an understanding of online shopping behaviors.</li> <li>Excellent communication skills and a commitment to providing superior customer service.</li> <li>Experience with customer support software and CRM systems is advantageous.</li> <li>Ability to work independently and effectively manage customer inquiries in a fast-paced environment.</li> <li>Strong analytical skills and attention to detail.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>
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