Communications Support Specialist Non-Exempt Temporary or Casual

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

The Center for Applied Research and Educational Improvement (CAREI) at the University of Minnesota-Twin Cities is seeking a Communications Support Specialist to join their team. This part-time, hourly, casual position is designed for individuals who can work 14 or fewer hours per week. The primary focus of this role is to ensure the professional presentation and quality of various products and services deliverables. The Communications Support Specialist will be responsible for editing, formatting, and packaging a wide range of documents, reports, and other deliverables to meet organizational standards and client expectations. In this role, the specialist will collaborate closely with CAREI teams to ensure that all materials are clear, consistent, and professionally presented. The position emphasizes a commitment to quality and attention to detail, as the specialist will review and refine written content for accuracy, clarity, and adherence to organizational style guides. The University of Minnesota promotes a healthy work-life balance and offers a flexible work environment that accommodates the needs of students, staff, faculty, and the communities served. Flexible work arrangements may include variations in schedule and/or work location, although 100% remote work requires prior approval before an offer is made.

Responsibilities
• Review and refine written content for accuracy, clarity, grammar, and adherence to organizational style guides.
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• Apply consistent formatting across all documents and deliverables, including reports, rubrics, and other materials.
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• Ensure that all content is aligned with organizational branding and style guidelines.
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• Prepare and assemble final deliverables for distribution, ensuring that all components are complete, properly formatted, and presented in a professional manner.
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• Format newsletters and announcement email messages in Salesforce Marketing Cloud in accordance with CAREI editorial calendars.
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• Distribute mass messages sent out to various CAREI listservs and audiences.
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• Update web content upon request on CAREI-affiliated public websites and intranet websites.
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• Develop promotional materials in systems such as Canva and/or Adobe Creative Cloud software for events, project reports, and research initiatives that utilize CEHD/UMN branding and templates.

Requirements
• BA/BS degree with relevant or transferrable work experience in communications, business administration, project management or a related field, or a combination of related education and work experience to equal at least four years.
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• Proven experience in editing, formatting, and document preparation, preferably in a professional services or program management environment.
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• Strong attention to detail and a commitment to quality.
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• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software or cloud tools.
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• Excellent organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
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• Strong communication and ability to collaborate effectively with people from a variety of communities, backgrounds, and identities.
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• Demonstrated commitment to fostering diversity, equity, and inclusion in practice.

Nice-to-haves
• Related employment experience in higher education or an organization with a complex structure.
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• Experience with an email marketing platform and/or customer relationship management (CRM) technology (MailChimp, Salesforce, Constant Contact, etc.).
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• Experience with website content management systems (Google Sites, Wordpress, Drupal) and/or HTML.
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• Experience with Canva and/or Adobe Creative Cloud software.

Benefits
• Flexible work environment that meets the needs of students, staff, faculty, and the communities served. Apply tot his job
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