AI-Enhanced Virtual Assistant
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p>We are seeking a highly tech-savvy, detail-oriented AI-Enhanced Virtual Assistant to support our team remotely in administrative, operational, and AI-integrated functions. This role goes beyond traditional VA duties. You’ll play a key part in implementing AI solutions to improve business operations, customer engagement, and decision-making processes.</p><p><strong>Requirements</strong></p><p><strong>AI & Tech Integration:<br></strong></p><ul> <li>Implement and manage AI tools (e.g., ChatGPT, Zapier, Notion AI) to automate and enhance business operations</li> <li>Support AI-driven systems for:</li> </ul><ol> <li>Member Retention & Churn Prediction – Identify at-risk members, automate outreach, and escalate when needed</li> <li>Curriculum Tracking & Progress Updates – Monitor attendance, skill progression, and send personalized updates</li> <li>Staff Scheduling Optimization – Forecast demand and auto-assign shifts using AI</li> <li>24/7 Sales & Lead Management – Automate lead capture, follow-up, and conversion via SMS, email, and chat</li> <li>Performance Dashboards & Insights – Summarize key metrics and provide actionable recommendations</li> <li>Cultural Feedback & Exit Intelligence – Gather feedback, suggest morale improvements, and handle cancellation recovery<br> </li> </ol><p><strong>Administrative Support<br></strong></p><ul> <li>Manage calendars, schedules, and email inboxes</li> <li>Organize digital files and documents for easy retrieval</li> <li>Prepare presentations, reports, and documents using AI-enhanced tools<br> </li> </ul><p><strong>Communication Management<br></strong></p><ul> <li>Draft and respond to internal/external communications</li> <li>Create meeting recaps and AI-generated follow-up summaries</li> <li>Manage team notifications and updates across platforms like Slack or Teams<br> </li> </ul><p><strong>Project & Task Coordination</strong></p><p></p><ul> <li>Track tasks and progress using tools like ClickUp, Asana, or Trello</li> <li>Conduct online research and summarize insights using AI</li> <li>Support project planning and collaboration across team<br> </li> </ul><p><strong>Client Support & Interaction<br></strong></p><ul> <li>Provide prompt responses to client inquiries and escalate when needed</li> <li>Use chatbots and AI to improve service quality and speed</li> <li>Handle sales-related communication and appointment setting via SMS and email</li> </ul><p></p><p><strong>Qualifications & Skills:</strong></p><p></p><ul> <li>Proven experience as a Virtual Assistant or in a similar administrative/support role</li> <li>Highly tech-savvy with hands-on experience using AI tools (e.g., ChatGPT, Notion AI, Jasper, GrammarlyGO)</li> <li>Familiarity with automation platforms like Zapier or Airtable to streamline tasks</li> <li>Proficient with productivity and communication tools such as Google Workspace,</li> <li>Microsoft Office, Slack, and Zoom</li> <li>Strong written and verbal communication skills in English</li> <li>Able to work independently, manage multiple priorities, and maintain confidentiality</li> <li>Detail-oriented, organized, and quick to learn new technologies</li> <li>Has coaching and consultative experience in a similar role</li> <li>Preferred leadership experience</li> </ul><p><strong>Benefits</strong></p><p><strong>Why Join Us?</strong></p><p>Flexible work-from-home opportunity.</p><p>Opportunity to contribute to a growing business by enhancing efficiency and client experience.</p><p>Supportive and collaborative work environment.</p>