Bilingual Claims Administrator — Remote Remote opportunity in the insurance sector supporting mortgage creditor claims. Responsibilities include intake calls, medical requests, eligibility review, and client communication. Requires bilingual English/French skills, claims adjudication experience, and strong attention to detail. What is in it for you: • Hourly salary of $22. • 4-month contract with the potential for permanent employment. • Full-time position: 37.50 hours per week. • Weekday schedule from 9 am to 5 pm. • Enjoy the flexibility of remote work. Responsibilities: • Conduct intake calls with claimants and update case records. • Review claim forms and documents for completeness and accuracy. • Request and process medical information. • Determine initial coverage eligibility and send communications to claimants. • Summarize employment and lender documentation. • Prepare written correspondence for additional information or claim decisions. • Ensure quality, cost-effective adjudication within defined standards. • Collaborate with the manager to meet team goals. • Perform additional reporting and administrative tasks as required. What you will need to succeed: • High school diploma or GED required; post-secondary education preferred or equivalent work experience. • Bilingual in English and French to interact with claimants, mortgage lenders, and medical providers in both languages, ensuring accurate and timely claims processing for clients in Quebec and other regions. • Exceptional verbal and written communication skills to engage effectively with diverse internal teams and external stakeholders. • Previous experience in adjudicating life and/or disability claims within the insurance industry. • Strong knowledge of medical conditions and terminology to interpret supporting documentation. • Proficiency in Microsoft Office 365 to efficiently manage and update claim records. • High attention to detail and strong analytical skills for reviewing claim forms, receipts, and related documents. • Ability to manage sensitive and confidential information with discretion. • Proven capacity to handle a high volume of claims, prioritize competing tasks, and meet strict deadlines. • Excellent customer service skills, with the ability to respond professionally in high-pressure or emotionally charged situations. • Strong interpersonal skills to work independently and as part of a collaborative team. • Adaptability to quickly adjust to process changes and evolving business requirements. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted. # MFCJP00015433

*Bilingual Claims Administrator — 100% Remote

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