Medical Billing RCM Manager

Posted 2025-08-15
Remote, USA Full Time Immediate Start
RCM Billing Account Manager
About the position: Dr. Catalyst is seeking a self-starting, organized individual to oversee medical billing clients and billers.

Title: Billing Account Manager

Job Type: Full-time

Required Hours: 8:30am to 4:30pm EST, Mon-Fri (Can be flexible on this based on time zones, clients assigned.)

Role description:

Account Managers are responsible for overseeing billing and RCM accounts and the team members that work them. They are responsible for reporting back on these accounts to the RCM Manager. They must communicate clearly and effectively with clients, team members, and coworkers.

Account Management Responsibilities:
• Communicate with clients to answer all questions, inquiries and messages within 1 business day
• Meet or communicate on a regular basis with client
• Create monthly reports to share with clients
• Management of the team members assigned to accounts
• Oversee the entire RCM billing process to ensure all tasks are completed timely and accurately
• Communicate with either the client or team any needs, concerns, common denials, coding corrections, etc
• Create proactive processes and software setup to streamline the billing process

Leadership Responsibilities:
• Create a positive team environment with an open communication culture
• Set clear goals for team members
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide training and coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Notify management and create transition plans for any change in team member assignments
• Assess new clients/projects, create a kick-off plan and get approval from RCM Managers

Minimum qualifications:
• High School Diploma/GED required
• At least 5 years of previous experience with medical billing.
• Knowledge of medical terminology: ICD-10, and CPT codes, as well as deductibles, co-insurances and co-pays, ability to interpret an EOB.
• Strong attention to detail; ability to organize work and perform duties with a high level of accuracy.
• Basic computer skills; Data entry and Microsoft Excel, Google Drive.
• Excellent written and verbal communication skills; ability to read, write, and interpret information and speak fluent English.
• Proficient in analytical reporting, leveraging tools such as Power BI, Excel and EHR systems
• Adept at creating custom dashboards and KPI reports to track AR aging, charge lag, clean claim rate, and payment trends.

Dr. Catalyst is an Equal Opportunity Employer and hires candidates regardless of age, gender, race, religion, or sexual orientation.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift
• Monday to Friday

Work Location: Remote Apply tot his job
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