Customer Success Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p><span data-contrast="auto">At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><span data-contrast="auto">Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Job Overview </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Customer Success Managers</span></strong><span data-contrast="auto"> (CSMs) are trusted advisors to our clients. The role proactively focuses on client contact, training, and driving consistent use of Mitratech’s standard process, support tools/documents, best practices webinars, and suggested solutions to business pain points. The Client Success Manager is the client’s go-to point of contact during the entire client lifecycle and ensures our clients achieve success and increase their utilization of our applications. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><span data-contrast="auto">As a </span><strong><span data-contrast="auto">CSM</span></strong><span data-contrast="auto">, you can expect to build a deep understanding of the use of Mitratech products to promote better user onboarding, increased user adoption, and ongoing refinement of the solution as needs change overtime. You will work closely with varying other Mitratech roles as the client makes its way through the client lifecycle. This role does not require any specific sales targets be met, although client retention and growth is the overall goal. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Essential Duties & Responsibilities</span></strong><span data-contrast="auto">: </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Representing Mitratech to our clients through regular, positive, and professional communication </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Proactively driving end user adoption through product focused meetings, tips and tricks, and user adoption check ins </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Managing a portfolio of renewals with the expectation of expanding the base portfolio through negotiating multi-year renewals, annual price increases, and finding expansion opportunities to collaborate with sales team on to closure. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Tracking and documenting clients’ measurement(s) of success throughout the client lifecycle and demonstrating value back to the client as these goals are met </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Shepherding the projects to completion, collaborating with the right people at the right times internally in Mitratech, as well as on the client side, to make sure that projects move forward </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Maintaining regular cadence with sales and account management to communicate insights (positive/negative) that could impact the overall client relationship and retention effort </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Managing and responding to product usage metrics and trends </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Working with marketing to build strong client advocacy through participate in Mitratech events, thought leadership materials and other activities </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Collaborating with every Mitratech department to achieve completion of daily client needs, communicate long term client needs, and advising on future client efforts. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Requirements & Skills:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Desire to learn and become a subject matter expert in Mitratech software products </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to manage and execute on multiple, critical projects simultaneously while using your strong business acumen and ability to understand and articulate technical concepts and derive solutions to the clients’ problems </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Working knowledge of Google software suite, Salesfore.com, and Microsoft products, and willing and able to learn software quickly (no coding necessary) </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="36" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to break down complex issues into constituent pieces and tackle them accordingly </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Excellent interpersonal and professional communication skills, especially over phone and during presentations </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to “connect the dots” both internally and on behalf of your clients in order to get things done </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="39" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Excellent verbal and written English communication skills </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="40" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Works well in a team environment, as well as independently </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Previous experience in a client success role, including account management or business analysis is a plus </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="43" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Attention to detail with the ability to multi-task and strong organizational skills </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="44" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Self-motivated and able to work under pressure to deliver high-quality solutions </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<p><em><span data-contrast="none"><span data-ccp-charstyle="Emphasis">We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.</span></span></em><span data-contrast="none"><span data-ccp-parastyle="heading 1"> </span></span><span data-ccp-props="{"335559738":238}"> </span></p>
<p><span data-contrast="auto">Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Job Overview </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Customer Success Managers</span></strong><span data-contrast="auto"> (CSMs) are trusted advisors to our clients. The role proactively focuses on client contact, training, and driving consistent use of Mitratech’s standard process, support tools/documents, best practices webinars, and suggested solutions to business pain points. The Client Success Manager is the client’s go-to point of contact during the entire client lifecycle and ensures our clients achieve success and increase their utilization of our applications. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><span data-contrast="auto">As a </span><strong><span data-contrast="auto">CSM</span></strong><span data-contrast="auto">, you can expect to build a deep understanding of the use of Mitratech products to promote better user onboarding, increased user adoption, and ongoing refinement of the solution as needs change overtime. You will work closely with varying other Mitratech roles as the client makes its way through the client lifecycle. This role does not require any specific sales targets be met, although client retention and growth is the overall goal. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<p><strong><span data-contrast="auto">Essential Duties & Responsibilities</span></strong><span data-contrast="auto">: </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Representing Mitratech to our clients through regular, positive, and professional communication </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Proactively driving end user adoption through product focused meetings, tips and tricks, and user adoption check ins </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Managing a portfolio of renewals with the expectation of expanding the base portfolio through negotiating multi-year renewals, annual price increases, and finding expansion opportunities to collaborate with sales team on to closure. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="27" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Tracking and documenting clients’ measurement(s) of success throughout the client lifecycle and demonstrating value back to the client as these goals are met </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Shepherding the projects to completion, collaborating with the right people at the right times internally in Mitratech, as well as on the client side, to make sure that projects move forward </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Maintaining regular cadence with sales and account management to communicate insights (positive/negative) that could impact the overall client relationship and retention effort </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Managing and responding to product usage metrics and trends </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Working with marketing to build strong client advocacy through participate in Mitratech events, thought leadership materials and other activities </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Collaborating with every Mitratech department to achieve completion of daily client needs, communicate long term client needs, and advising on future client efforts. </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Requirements & Skills:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Desire to learn and become a subject matter expert in Mitratech software products </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to manage and execute on multiple, critical projects simultaneously while using your strong business acumen and ability to understand and articulate technical concepts and derive solutions to the clients’ problems </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Working knowledge of Google software suite, Salesfore.com, and Microsoft products, and willing and able to learn software quickly (no coding necessary) </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="36" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to break down complex issues into constituent pieces and tackle them accordingly </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Excellent interpersonal and professional communication skills, especially over phone and during presentations </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ability to “connect the dots” both internally and on behalf of your clients in order to get things done </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="39" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Excellent verbal and written English communication skills </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="40" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Works well in a team environment, as well as independently </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="41" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Customer-centric attitude with the ability to make sound decisions based on customer needs and product knowledge </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Previous experience in a client success role, including account management or business analysis is a plus </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="43" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Attention to detail with the ability to multi-task and strong organizational skills </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="44" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Self-motivated and able to work under pressure to deliver high-quality solutions </span><span data-ccp-props="{"134233117":true,"134233118":true,"134245417":true}"> </span></li>
</ul>
<p><em><span data-contrast="none"><span data-ccp-charstyle="Emphasis">We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.</span></span></em><span data-contrast="none"><span data-ccp-parastyle="heading 1"> </span></span><span data-ccp-props="{"335559738":238}"> </span></p>