Warehouse Site Manager

About the position

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates on service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow Capstone policies and work rules, including safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• Ability to make decisions, problem solve, prioritize assignments, and direct the workforce in a changing warehouse environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.
• Excellent aptitude in estimating rates and performing basic arithmetic mentally while multitasking.

Nice-to-haves

• Experience in warehousing, logistics, supply chain, or third-party logistics is preferred.
• BS/BA Degree or Associate Degree with equivalent experience is a plus but not required.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including hiring, training, and termination.
• Proven experience in providing high levels of customer service to internal and external customers.

Benefits

• Salary commensurate with education, experience, and skills.
• Quarterly and annual bonus incentive based on operational performance.
• Benefits after 30 days including major medical, dental, vision, life, STD, and LTD.
• 401K
• PTO