Apple Business Expert - B2B Business Expert - Account Manager

About the position

Responsibilities

• Introduce Apple solutions, technology, and services to business customers.
• Engage with first-time and current business customers to learn their needs.
• Generate new leads and build relationships through phone interactions and in-store events.
• Discover customer needs through briefings and collaborate with the Business Team to prepare proposals.
• Work with the Business Team to craft solutions for customers with complex needs.
• Inform customers about the complete suite of sales support options available.

Requirements

• At least one year of experience selling in the business market.
• Strong people and presentation skills.
• Excellent written and verbal communication skills.
• Comfort using the phone to interact with customers and position business solutions.
• Ability to facilitate business experiences through in-store briefings, workshops, and events.
• Flexibility with work schedule based on business needs.

Nice-to-haves

• Knowledge of how businesses use technology and what Apple solutions can offer them.
• Curiosity to learn and respect for others' differences.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.
• Eligibility for discretionary bonuses or commission payments.