Field Health Social Services Coordinator

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

The Field Health Social Services Coordinator role at UnitedHealthcare focuses on assessing, planning, and implementing individualized care strategies for patients, particularly those with Intellectual and Developmental Disabilities (IDD). This position serves as a single point of contact for managing care plans and advocating for patients' needs while ensuring quality coordinated care across various health-related services. The role is primarily field-based with the flexibility to work from home, specifically for candidates located in the West/Central Tarrant County, TX area.

Responsibilities
• Assess, plan and implement individualized care strategies for patients.
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• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
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• Manage the care plan throughout the continuum of care as a single point of contact.
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• Communicate with all stakeholders to ensure quality coordinated care and services are provided expeditiously.
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• Advocate for patients and families to ensure their needs and choices are fully represented and supported.

Requirements
• Must possess one of the following: RN in the state of Texas, Licensed Professional Counselor (LPC), Licensed Bachelor Social Worker (LBSW), or Licensed Masters Social Worker (LMSW).
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• 2+ years of experience working directly with people with Intellectual and Developmental Disability (IDD).
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• 2+ years of experience working within the community health setting or in a health care role.
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• Intermediate proficiency with MS Word, Excel, and Microsoft Outlook.
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• Reliable transportation and ability to travel up to 75% of the time in assigned region.
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• Access to a designated quiet workspace in your home with the ability to secure Protected Health Information (PHI).
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• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection.

Nice-to-haves
• 1+ years of experience with long term care services and support, Medicaid, or Medicare.
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• Ability to create, edit, save and send documents, spreadsheets, and emails.
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• Knowledge of federal and state requirements related to integrated settings.

Benefits
• Paid Time Off which accrues with the first pay period plus 8 Paid Holidays.
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• Medical Plan options with participation in a Health Spending Account or Health Saving Account.
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• Dental, Vision, Life & AD&D Insurance along with Short-term and Long-term Disability coverage.
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• 401(k) Savings Plan and Employee Stock Purchase Plan.
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• Education Reimbursement.
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• Employee Discounts and Employee Assistance Program.
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• Employee Referral Bonus Program.
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• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.). Apply tot his job
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