Appraisal Scheduler - Remote Position (Part Time)
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<h1 style="margin: 15pt 0in 3.75pt; line-height: 12pt; background: white; font-size: 24pt; font-family: 'Times New Roman', serif; font-weight: bold;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: #393839;">Company Overview and Culture </span></h1>
<p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: #030303;">EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit </span><a rel="noopener" href="http://www.exlservice.com/" target="_blank"><span style="font-size: 9.0pt; font-family: Arial, sans-serif;">www.exlservice.com</span></a><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;">.</span></p>
<p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;"><br></span><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: #030303;">For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.</span><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;"> </span></p><p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">The Business</span></strong></p>
<p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
<p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.</span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. </span><a rel="noopener" href="https://www.exlservice.com/survey-and-risk-control" target="_blank"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">https://www.exlservice.com/survey-and-risk-control</span></a><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in 0in 6pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Why Apply?</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Competitive pay and benefits, including paid sick leave</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Superb training program</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Work from home</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Flexible Work Hours </span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Career advancement opportunities</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Tuition Reimbursement Program</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Excellent culture and team</span></li>
</ul>
<p style="margin: 0in 0in 0in 0.25in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in 0in 0in 0.25in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></p>
<p style="margin: 0in 0in 6pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Pay Details:</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">Pay: $15 per hour</span></li>
</ul>
<p style="margin: 0in 0in 0in 0.5in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our <em>ASSIST</em> self-survey product.<strong><span style="color: black;"> </span>All interested candidates are encouraged to submit their qualifications. </strong></span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals. </span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Come join the EXL Survey and Risk Control team!</span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">The Location</span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">This is a remote position based out of your home office, requiring no travel. </span></li>
</ul>
<p style="margin: 0in 0in 0in 0.5in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Responsibilities</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for contacting Policyholders via phone, SMS and email to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns. </span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for ensuring Field Consultants’ calendars are sufficiently booked in a manner that maximizes their productivity (e.g. efficient appointment routes) </span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for keeping work order statuses up to date in the system</span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for prioritizing work, meeting deadlines and achieving productivity goals</span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for communicating to management and Field Consultants any changes or updates to schedules, while keeping management and staff posted on any unusual situations, instructions, etc </span></li>
</ul>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Knowledge, Skills, and Abilities Needed</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc">
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Excellent communication and customer service skills, technological proficiency, and the drive to exceed client expectations </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Demonstrates high emotional intelligence through good listening and problem-solving skills. </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to solve problems/technical difficulties with a variety of variables </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to effectively respond to questions from managers, underwriters, agents, and policyholders. </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Strong analytical skills and resourcefulness </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Excellent written and oral communications </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to manage multiple projects at once and handle time sensitive urgencies </span></li>
</ul><div>
<div>
<div>
<div>
<div><span style="font-size: 13px; font-family: Arial; white-space-collapse: collapse;">EEO/Minorities/Females/Vets/Disabilities </span><br><br><span style="font-family: Arial;"><span style="color: rgb(57, 56, 57);"><strong><span style="font-family: Arial;">To view our total rewards offered click here —> </span></strong></span><a rel="noopener" href="https://www.exlservice.com/us-careers-and-benefits" target="_blank">https://www.exlservice.com/us-careers-and-benefits</a><br></span>
<div><span style="font-family: Arial; font-size: 13px;"><span style="white-space: normal;"> <br></span><strong><span style="white-space: normal; color: rgb(57, 56, 57); line-height: 14.2667px;">Base Salary Range Disclaimer:</span></strong><span style="white-space: normal; color: rgb(57, 56, 57); line-height: 14.2667px;"> The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. <strong>The base salary range listed is just one component of EXL's total compensation package for employees.</strong> Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.</span><span style="white-space: normal;"> <br></span></span></div>
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<div> </div>
<div><span style="color: rgb(57, 56, 57);"><span style="font-family: Arial; font-size: 13px;"><span style="white-space: normal;">Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. </span> </span></span></div>
<br><span style="font-family: Arial; font-size: 13px;"><span style="color: rgb(57, 56, 57);"><strong>Application & Interview Impersonation Warning</strong> – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).</span><br><br>EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.</span></div>
</div>
</div>
</div>
</div>
</div>
<p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: #030303;">EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit </span><a rel="noopener" href="http://www.exlservice.com/" target="_blank"><span style="font-size: 9.0pt; font-family: Arial, sans-serif;">www.exlservice.com</span></a><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;">.</span></p>
<p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;"><br></span><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: #030303;">For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.</span><span style="font-size: 9.0pt; font-family: Arial, sans-serif; color: #393839;"> </span></p><p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">The Business</span></strong></p>
<p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
<p style="margin: 0in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement.</span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. </span><a rel="noopener" href="https://www.exlservice.com/survey-and-risk-control" target="_blank"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">https://www.exlservice.com/survey-and-risk-control</span></a><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in 0in 6pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Why Apply?</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Competitive pay and benefits, including paid sick leave</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Superb training program</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Work from home</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Flexible Work Hours </span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Career advancement opportunities</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Tuition Reimbursement Program</span></li>
<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Excellent culture and team</span></li>
</ul>
<p style="margin: 0in 0in 0in 0.25in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in 0in 0in 0.25in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></p>
<p style="margin: 0in 0in 6pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Pay Details:</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;">
<li style="margin: 0in 0in 0in 0px; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;">Pay: $15 per hour</span></li>
</ul>
<p style="margin: 0in 0in 0in 0.5in; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">EXL is looking for motivated and self-directed individuals with excellent customer service skills to schedule appraisal appointments with insurance policyholders and help homeowners submit their own home photos through our <em>ASSIST</em> self-survey product.<strong><span style="color: black;"> </span>All interested candidates are encouraged to submit their qualifications. </strong></span></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif; color: black;"> </span></strong></p>
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<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">We provide a robust training program that ensures success and rapid integration with a top-notch team of customer service professionals. </span></p>
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<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Come join the EXL Survey and Risk Control team!</span></p>
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<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">The Location</span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
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<li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">This is a remote position based out of your home office, requiring no travel. </span></li>
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<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Responsibilities</span></strong></p>
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<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for contacting Policyholders via phone, SMS and email to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns. </span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for ensuring Field Consultants’ calendars are sufficiently booked in a manner that maximizes their productivity (e.g. efficient appointment routes) </span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for keeping work order statuses up to date in the system</span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for prioritizing work, meeting deadlines and achieving productivity goals</span></li>
<li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Responsible for communicating to management and Field Consultants any changes or updates to schedules, while keeping management and staff posted on any unusual situations, instructions, etc </span></li>
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<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p>
<p style="margin: 0in; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;">Knowledge, Skills, and Abilities Needed</span></strong></p>
<ul style="margin-bottom: 0in; margin-top: 0px;" type="disc">
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Excellent communication and customer service skills, technological proficiency, and the drive to exceed client expectations </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Demonstrates high emotional intelligence through good listening and problem-solving skills. </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to solve problems/technical difficulties with a variety of variables </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to effectively respond to questions from managers, underwriters, agents, and policyholders. </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Strong analytical skills and resourcefulness </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Excellent written and oral communications </span></li>
<li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Ability to manage multiple projects at once and handle time sensitive urgencies </span></li>
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<div><span style="font-size: 13px; font-family: Arial; white-space-collapse: collapse;">EEO/Minorities/Females/Vets/Disabilities </span><br><br><span style="font-family: Arial;"><span style="color: rgb(57, 56, 57);"><strong><span style="font-family: Arial;">To view our total rewards offered click here —> </span></strong></span><a rel="noopener" href="https://www.exlservice.com/us-careers-and-benefits" target="_blank">https://www.exlservice.com/us-careers-and-benefits</a><br></span>
<div><span style="font-family: Arial; font-size: 13px;"><span style="white-space: normal;"> <br></span><strong><span style="white-space: normal; color: rgb(57, 56, 57); line-height: 14.2667px;">Base Salary Range Disclaimer:</span></strong><span style="white-space: normal; color: rgb(57, 56, 57); line-height: 14.2667px;"> The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. <strong>The base salary range listed is just one component of EXL's total compensation package for employees.</strong> Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.</span><span style="white-space: normal;"> <br></span></span></div>
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<div><span style="color: rgb(57, 56, 57);"><span style="font-family: Arial; font-size: 13px;"><span style="white-space: normal;">Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. </span> </span></span></div>
<br><span style="font-family: Arial; font-size: 13px;"><span style="color: rgb(57, 56, 57);"><strong>Application & Interview Impersonation Warning</strong> – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).</span><br><br>EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.</span></div>
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