Care Coordination RN or Social Worker
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
At UnitedHealthcare, we are dedicated to simplifying the health care experience and creating healthier communities. As a Care Coordinator, you will play a crucial role in managing complex members, particularly older adults with diverse medical and behavioral health needs. This position allows you to work remotely if you reside in specific counties in Indiana, including Jackson, Brown, Jennings, Decatur, or Bartholomew. Your primary responsibility will be to serve as the primary care manager for a panel of high-risk members, ensuring that their medical, behavioral, and socioeconomic needs are met effectively. In this role, you will engage with members through face-to-face interactions and telephonic communications to conduct comprehensive needs assessments. This includes evaluating their medical, behavioral, functional, cultural, and socioeconomic needs. You will develop and implement individualized, person-centered care plans that align with each member's readiness to change, ultimately supporting their health and quality of life outcomes. Collaboration is key; you will partner with internal care teams, providers, and community resources to ensure the successful implementation of care plans. Your work will also involve providing referrals and linkages to appropriate services, which may include internal consult opportunities or community-based provider referrals. This position is designed for those who are passionate about making a difference in the lives of older adults and are ready to tackle the challenges that come with care coordination. You will be rewarded for your performance in an environment that encourages growth and development, providing clear direction on how to succeed in your role and advance in your career.
Responsibilities
• Serve as primary care manager for high medical risks / needs members with comorbid behavioral health needs
,
• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
,
• Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the member where they are
,
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
,
• Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
Requirements
• Master's degree in social work or Bachelor's degree in social work, psychology, special education, or counseling with 1+ years of experience in providing case management services to older adults or individuals with disabilities
,
• Current, unrestricted independent licensure as a Registered Nurse in Indiana or Licensed Practical Nurse (LPN) with 3+ years of clinical experience with older adults
,
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
,
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
,
• 1+ years of experience in long term support services or working with older adults
,
• Resident of Indiana - Jackson County, Brown County, Jennings County, Decatur County or Bartholomew County
,
• Reliable transportation and the ability to travel within assigned territory to meet with members and providers
Nice-to-haves
• 2+ years of experience in long term support services or working with older adults
,
• Experience working in team-based care
,
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
,
• Demonstrated experience / additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
,
• Background in Managed Care
,
• Bilingual in Spanish or other language specific to market populations
Benefits
• Flexible work arrangements for residents in specified counties
,
• Opportunities for professional development and career advancement
,
• Recognition and rewards for performance Apply tot his job
At UnitedHealthcare, we are dedicated to simplifying the health care experience and creating healthier communities. As a Care Coordinator, you will play a crucial role in managing complex members, particularly older adults with diverse medical and behavioral health needs. This position allows you to work remotely if you reside in specific counties in Indiana, including Jackson, Brown, Jennings, Decatur, or Bartholomew. Your primary responsibility will be to serve as the primary care manager for a panel of high-risk members, ensuring that their medical, behavioral, and socioeconomic needs are met effectively. In this role, you will engage with members through face-to-face interactions and telephonic communications to conduct comprehensive needs assessments. This includes evaluating their medical, behavioral, functional, cultural, and socioeconomic needs. You will develop and implement individualized, person-centered care plans that align with each member's readiness to change, ultimately supporting their health and quality of life outcomes. Collaboration is key; you will partner with internal care teams, providers, and community resources to ensure the successful implementation of care plans. Your work will also involve providing referrals and linkages to appropriate services, which may include internal consult opportunities or community-based provider referrals. This position is designed for those who are passionate about making a difference in the lives of older adults and are ready to tackle the challenges that come with care coordination. You will be rewarded for your performance in an environment that encourages growth and development, providing clear direction on how to succeed in your role and advance in your career.
Responsibilities
• Serve as primary care manager for high medical risks / needs members with comorbid behavioral health needs
,
• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
,
• Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the member where they are
,
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
,
• Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
Requirements
• Master's degree in social work or Bachelor's degree in social work, psychology, special education, or counseling with 1+ years of experience in providing case management services to older adults or individuals with disabilities
,
• Current, unrestricted independent licensure as a Registered Nurse in Indiana or Licensed Practical Nurse (LPN) with 3+ years of clinical experience with older adults
,
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
,
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
,
• 1+ years of experience in long term support services or working with older adults
,
• Resident of Indiana - Jackson County, Brown County, Jennings County, Decatur County or Bartholomew County
,
• Reliable transportation and the ability to travel within assigned territory to meet with members and providers
Nice-to-haves
• 2+ years of experience in long term support services or working with older adults
,
• Experience working in team-based care
,
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
,
• Demonstrated experience / additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
,
• Background in Managed Care
,
• Bilingual in Spanish or other language specific to market populations
Benefits
• Flexible work arrangements for residents in specified counties
,
• Opportunities for professional development and career advancement
,
• Recognition and rewards for performance Apply tot his job