Danish Speaking Customer Success Specialist

<p>Patrique Mercier Recruitment FR is delighted to announce a new opening for a Danish Speaking Customer Success Specialist. This role is perfect for someone who is passionate about customer support and is eager to assist our Danish-speaking clients in achieving their objectives!</p><br><h3>Responsibilities</h3><ul> <li>Serve as the primary contact for Danish-speaking customers, providing outstanding service through phone, email, and chat communications.</li> <li>Promptly address customer inquiries and provide accurate information about our products and services.</li> <li>Develop strong relationships with clients to understand their needs and ensure they are maximizing their investment in our solutions.</li> <li>Efficiently resolve customer complaints and issues to enhance their overall experience.</li> <li>Maintain detailed records of customer interactions in the CRM system for continual improvement and follow-up.</li> <li>Work collaboratively with internal departments to create opportunities for upselling and improving customer engagement.</li> <li>Stay updated on new products and industry trends to offer the best possible guidance to clients.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Experience in customer service or customer success positions is highly desirable.</li> <li>Exceptional communication and interpersonal skills, with a focus on customer satisfaction.</li> <li>Proficient problem-solving abilities and a proactive attitude toward resolving customer issues.</li> <li>Strong organizational skills and keen attention to detail.</li> <li>Familiarity with CRM software and standard office technologies.</li> <li>A positive mindset and a dedication to ensuring customer success.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>