Licensed Health Insurance Agent - Remote, Competitive Pay

Posted 2025-08-15
Remote, USA Full Time Immediate Start
About the position

As a Licensed Healthcare Insurance Agent at TTEC, you will work remotely to provide exceptional customer service and support to individuals seeking health insurance solutions. Your role will involve assisting customers in understanding their coverage options, addressing inquiries with compassion, and ensuring a positive customer experience. TTEC values your professional development and offers support for obtaining additional licenses and continuing education.

Responsibilities
• Assist individuals in understanding their coverages and selecting the right products and services to meet their health and financial needs.
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• Provide full lifecycle customer service and sales, including accepting inbound calls and making follow-up calls.
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• Respond to customer inquiries with compassion and active listening, selecting the best solutions efficiently.
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• Identify additional needs customers may have and help them upgrade products or services.

Requirements
• Current health insurance license in your state of residence.
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• Minimum six months of sales experience.
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• Integrity to follow HIPAA guidelines on maintaining patient privacy.
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• Strong customer service orientation.
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• High school diploma or equivalent.
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• Computer experience.

Nice-to-haves
• Experience in the healthcare industry.
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• Bilingual skills.

Benefits
• Guaranteed hourly wage plus performance bonus opportunities.
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• Base wage of $18 per hour, with a seasonal stipend of $3 bringing pay to $21/hr during peak season.
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• Monthly pay-for-performance bonus, potentially increasing earnings to $28/hour during the season.
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• Tuition reimbursement and health and wellness incentives.
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• Paid time off (PTO). Apply tot his job
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