Home Care Liaison
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
Business Development Manager – Home Care Services
About the Opportunity
We are a leading provider of private-duty home care services, dedicated to helping clients age safely and comfortably at home. Our approach is grounded in compassion, integrity, and delivering concierge-level care that supports both the client and their family.
We're seeking a dynamic and emotionally intelligent Business Development Manager to build relationships across the healthcare ecosystem, legal/financial sectors, and community organizations. If you're passionate about helping others, comfortable in a consultative sales environment, and thrive on making meaningful connections—this is the role for you.
Key Responsibilities
• Build and maintain strong relationships with referral partners including healthcare providers, elder law attorneys, financial advisors, and community leaders
• Expand brand awareness and identify opportunities for new client acquisition
• Represent the company at industry events, networking groups, and community outreach efforts
• Manage inbound inquiries, conduct in-home assessments, and guide prospects through the intake and onboarding process
• Ensure ongoing satisfaction of referral sources by delivering consistent, professional follow-up
• Collaborate with internal care teams to ensure smooth service delivery and a high-quality client experience
• Track all sales activity and referral data using CRM tools and internal systems
• Maintain a clear understanding of company policies, compliance requirements, and service offerings
Qualifications
• Minimum of 4 years of sales or business development experience in healthcare, home care, senior living, or a related field
• Demonstrated success in building referral relationships and achieving client growth goals
• Strong communication and customer service skills
• Proficiency in CRM systems (Salesforce preferred), virtual meeting platforms (Zoom), and productivity tools (Google Workspace)
• Willingness to travel within the territory (up to 80% of the time)
• Self-starter with the ability to work independently in a fast-paced environment
• Entrepreneurial mindset with a passion for relationship-building and long-term success
What We Look For
• Passion for helping individuals and families navigate aging and care decisions
• High emotional intelligence and a consultative, empathetic sales style
• Ability to thrive in a metrics-driven environment while maintaining personal connection and trust
• Collaborative spirit with a focus on cross-functional alignment and team goals
Success in This Role Means
• Consistently achieving goals for activity, lead generation, and client conversions
• Creating strong referral pipelines and lasting partnerships
• Delivering an exceptional client experience from inquiry to ongoing service
Compensation & Benefits (Full-Time)
• Medical, Dental, and Vision Insurance
• Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with company matching
• Paid Time Off (PTO) and holidays, including floating holidays
• Flexible PTO for exempt employees
• Virtual Care and Employee Assistance Programs
• Pet Insurance
Equal Opportunity Employer Apply tot his job
About the Opportunity
We are a leading provider of private-duty home care services, dedicated to helping clients age safely and comfortably at home. Our approach is grounded in compassion, integrity, and delivering concierge-level care that supports both the client and their family.
We're seeking a dynamic and emotionally intelligent Business Development Manager to build relationships across the healthcare ecosystem, legal/financial sectors, and community organizations. If you're passionate about helping others, comfortable in a consultative sales environment, and thrive on making meaningful connections—this is the role for you.
Key Responsibilities
• Build and maintain strong relationships with referral partners including healthcare providers, elder law attorneys, financial advisors, and community leaders
• Expand brand awareness and identify opportunities for new client acquisition
• Represent the company at industry events, networking groups, and community outreach efforts
• Manage inbound inquiries, conduct in-home assessments, and guide prospects through the intake and onboarding process
• Ensure ongoing satisfaction of referral sources by delivering consistent, professional follow-up
• Collaborate with internal care teams to ensure smooth service delivery and a high-quality client experience
• Track all sales activity and referral data using CRM tools and internal systems
• Maintain a clear understanding of company policies, compliance requirements, and service offerings
Qualifications
• Minimum of 4 years of sales or business development experience in healthcare, home care, senior living, or a related field
• Demonstrated success in building referral relationships and achieving client growth goals
• Strong communication and customer service skills
• Proficiency in CRM systems (Salesforce preferred), virtual meeting platforms (Zoom), and productivity tools (Google Workspace)
• Willingness to travel within the territory (up to 80% of the time)
• Self-starter with the ability to work independently in a fast-paced environment
• Entrepreneurial mindset with a passion for relationship-building and long-term success
What We Look For
• Passion for helping individuals and families navigate aging and care decisions
• High emotional intelligence and a consultative, empathetic sales style
• Ability to thrive in a metrics-driven environment while maintaining personal connection and trust
• Collaborative spirit with a focus on cross-functional alignment and team goals
Success in This Role Means
• Consistently achieving goals for activity, lead generation, and client conversions
• Creating strong referral pipelines and lasting partnerships
• Delivering an exceptional client experience from inquiry to ongoing service
Compensation & Benefits (Full-Time)
• Medical, Dental, and Vision Insurance
• Life Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with company matching
• Paid Time Off (PTO) and holidays, including floating holidays
• Flexible PTO for exempt employees
• Virtual Care and Employee Assistance Programs
• Pet Insurance
Equal Opportunity Employer Apply tot his job