Remote Customer Service Rep in a Contractor Role

About the position

Responsibilities
• Provide customer service by taking inbound phone calls, answering chat messages, and responding to emails for Fortune 500 companies.
• Assist customers with their needs in a friendly and professional manner.
• Maintain a quiet and secure work environment during working hours.
• Utilize technology effectively to communicate and assist customers.

Requirements
• Exceptional written and verbal communication skills.
• Proven track record in customer service and delivering outstanding customer care.
• Keen attention to detail with strong problem-solving skills.
• Friendly, empathetic tone, and professional demeanor.
• Self-motivated, proactive, and resourceful mindset.
• Proficient in using technology, including computer applications and software.

Benefits
• Flexible work schedule options
• Work from home
• Competitive pay rates ranging from $14 to $20 per hour
• Opportunity to gain experience in different industries
• Additional incentives based on client and performance metrics Apply tot his job