Genesys SME/Architect

Hi,

My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you!

Genesys SME/Architect

Location: Remote

Duration: Long Term Contract

Job Description :

Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels

Integrate chatbots with backend systems, APIs, and third-party services to provide seamless end-to-end solutions

Desired Skills and Experience

Solid experience developing chatbots or virtual assistants using the Genesys CloudEx platform or similar technologies

Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks

Strong understanding of NLP techniques, including intent recognition, entity extraction, and dialogue management

Experience integrating chatbots with backend systems, APIS and databases Apply tot his job