Virtual Reservation Sales Agent

About the position

To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center. To maintain a high standard of service and hospitality at all times and to maximize revenue.

Responsibilities
• Assist guests in a courteous and professional manner.
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• Maintain a high standard of service and hospitality.
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• Maximize revenue through effective guest service.

Requirements
• Ability to take written and verbal direction.
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• Ability to relate to the public and Drury team members in a warm, friendly, and professional manner.
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• Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
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• Thorough knowledge of Drury Hotels' policies and procedures for guest service.
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• Ability to operate a computer.
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• Ability to use the Drury Spirit Reservation Process.

Nice-to-haves
• Knowledge and skill equivalent to four years of high school.
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• Experience working with the public in a service industry.

Benefits
• Quarterly bonuses based on hotel results.
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• Flexible scheduling.
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• Paid time off.
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• Hotel discounts and free room nights.
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• Mentorship and cross-training.
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• Development plans and management training.
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• Medical, dental, vision, prescription, life, and disability insurance.
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• Team Member Assistance Program.
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• Company-matched 401(k). Apply tot his job