Remote- Patient Access Representative- Centralized Scheduling
Posted 2025-08-15
Remote, USA
Full Time
Immediate Start
About the position
Responsibilities
• Serve as the first point of contact for patients, providing high standards of customer service and compassion.
• Facilitate scheduling, registration, benefit verification, pre-certification, and financial clearance for patients.
• Ensure accurate patient data is obtained and populated into the patient record.
• Maintain knowledge of insurance carriers, Medicare guidelines, and relevant federal and state regulations.
• Communicate effectively with patients, physicians, and hospital staff to establish positive working relationships.
Requirements
• 1-3 years of clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college education is helpful.
• Ability to communicate effectively both orally and in writing, with excellent telephone etiquette.
• Strong organizational skills and attention to detail are essential.
• Ability to work under stress, meet deadlines, and perform daily assignments accurately.
• Knowledgeable in various computer systems and proficient in using a 10-key calculator and computer keyboard.
Nice-to-haves
• Experience in a healthcare setting is a plus.
• Familiarity with patient access processes and systems.
Benefits
• Comprehensive health, vision, and dental coverage starting from day one.
• Paid Time Off (PTO).
• Tuition reimbursement.
• Employer-matched retirement funds. Apply tot his job
Responsibilities
• Serve as the first point of contact for patients, providing high standards of customer service and compassion.
• Facilitate scheduling, registration, benefit verification, pre-certification, and financial clearance for patients.
• Ensure accurate patient data is obtained and populated into the patient record.
• Maintain knowledge of insurance carriers, Medicare guidelines, and relevant federal and state regulations.
• Communicate effectively with patients, physicians, and hospital staff to establish positive working relationships.
Requirements
• 1-3 years of clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college education is helpful.
• Ability to communicate effectively both orally and in writing, with excellent telephone etiquette.
• Strong organizational skills and attention to detail are essential.
• Ability to work under stress, meet deadlines, and perform daily assignments accurately.
• Knowledgeable in various computer systems and proficient in using a 10-key calculator and computer keyboard.
Nice-to-haves
• Experience in a healthcare setting is a plus.
• Familiarity with patient access processes and systems.
Benefits
• Comprehensive health, vision, and dental coverage starting from day one.
• Paid Time Off (PTO).
• Tuition reimbursement.
• Employer-matched retirement funds. Apply tot his job